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Med Center Mazda - Service Center

Pelham, AL

4.6
1,915 Reviews

1,915 Reviews of Med Center Mazda - Service Center

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October 11, 2022

I received prompt and professional service from the staff. I would definitely recommend them to a friend. More

by Michael3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Morris
Oct 12, 2022 -

Med Center Mazda responded

Michael, Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

October 11, 2022

Excellent service-appointments are needed because the service is top notch. Management is excellent. Other dealership service departments should be taking notes. More

by jbh.brent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2022

Service was exactly as expected. I love the video inspection which kept me up to date on the parts that needed repair immediately and those that were not urgent. More

by proud-mill-0l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Morris
Oct 11, 2022 -

Med Center Mazda responded

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

October 08, 2022

Very neat and fresh environment. we bought 3 cars here. Plus two cx5 in CA. More

by HUNTERLIN2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Med Center Mazda responded

Thanks so much for the kind words. We look forward to serving you again soon!

October 07, 2022

Top-notch service! The service department personnel went out of their way to make sure that I was not inconvenienced in any way, a car was provided to me so that I coul More

by madison41059
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Morris
Oct 10, 2022 -

Med Center Mazda responded

Madison, Thank you for choosing us to service your vehicle! We appreciate your business and look forward to your next visit. Please let us know if there is anything else we can assist you with. Safe travels!

October 06, 2022

Great customer service and friendly staff. Comfortable waiting area with coffee, water, and snacks. Convenient location. More

by nicoleaclem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns, Joe Morris
Oct 07, 2022 -

Med Center Mazda responded

We really appreciate the kind words about our team, Nicole! Thank you for your business and we look forward to your next visit with us.

October 05, 2022

Very clean, professional staff, was able to schedule an appointment to have maintenance performed via the website and they took my vehicle into the shop and had it back to me in a timely manner and with th More

by fiveo911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Morris
Oct 06, 2022 -

Med Center Mazda responded

Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

October 05, 2022

MedCenter Mazda always treats me like I am a VIP. They take great care of my vehicle and have a comfortable waiting area while you wait. More

by larrywaynehyche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Burns
Oct 06, 2022 -

Med Center Mazda responded

Thanks for taking time out of your day to review us. We're glad to hear you enjoy the waiting experience at our dealership. We look forward to seeing you again soon!

October 01, 2022

Everyone is so welcoming. I travel with a Great Dane service dog and the staff is very receptive. We both enjoy relaxing while my Mazda gets some tlc. More

by Enya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns, Joe Morris
Oct 03, 2022 -

Med Center Mazda responded

Enya, We're thrilled to hear that you and your service dog had a fantastic time in our dealership while you waited for your service. These are experiences that we love hearing about. Please feel free to reach out if you have any questions, as we'd be happy to help. We look forward to working with you again in the future. Thank you for your time and have a fantastic day.

September 29, 2022

I didn't have an appt and went in on a Sat for Oil Chg and tire rotation and they worked me in and had my car finished in a reasonable time. I particularly like that they send you a video of things they c More

by clowe3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns, Joe Morris
Sep 30, 2022 -

Med Center Mazda responded

Thanks for the kind words! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

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