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Med Center Mazda - Service Center

Pelham, AL

4.6
1,915 Reviews

1,915 Reviews of Med Center Mazda - Service Center

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September 29, 2022

The guys in the service center are always very friendly and helpful. They are great about keeping you up to date with what’s going on with your vehicle. And I love the walk through video! That was great! More

by GIGI7285
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns, Joe Morris
Sep 30, 2022 -

Med Center Mazda responded

Gigi, Thank you for choosing us to service your vehicle! We appreciate your business and look forward to your next visit. Please let us know if there is anything else we can assist you with. Safe travels!

September 28, 2022

I’ve had great experiences with both the sales team and service team. Great job. More

by rodney24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns, Joe Morris
Sep 29, 2022 -

Med Center Mazda responded

Thanks for the 5-star rating! We appreciate your business and look forward to seeing you again!

September 27, 2022

MY EXPERIENCE WITH MED CENTER MADZA, PELHAM ALABAMA WAS NOTHING SHORT OF SPECTACULAR. THEY WAS PROMPT AND VERY PROFESSIONAL. I WILL GLADLY RECOMMEND THEM TO OTHERS. A JOB WELL DONE!!! More

by Precilliawoods
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Med Center Mazda responded

We really appreciate the kind words about our team! Thank you for your business and we look forward to your next visit with us.

September 27, 2022

Great experience from the moment I walked into the service area. Very professional and attentive. More

by pjohnson9899
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Med Center Mazda responded

Glad to learn your experience was a positive one. Hope to see you again in the near future!

September 27, 2022

Quick service, nice personnel, clean waiting room, explained what was done to car during service More

by ann166
Recommend Dealer
Yes
Employees Worked With
Barry Burns
Sep 28, 2022 -

Med Center Mazda responded

Ann, Thank you for sharing your 5-star experience! We really appreciate the positive feedback and will be sharing this with our team. Safe travels!

September 24, 2022

Everyone I dealt with (Barry, Joe and Scott) were kind, professional and helpful. The facility was very clean. The video that Scott took from underneath my vehicle was very informative. I'd never seen anyt More

by khaberland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Burns, Joe Morris
Sep 26, 2022 -

Med Center Mazda responded

Thank you for choosing us to service your vehicle! We're happy that you enjoyed our service center and working with your team! We appreciate your business and look forward to your next visit. Please let us know if there is anything else we can assist you with. Safe travels!

September 23, 2022

haven't had any major issues with the work that was done to my car but the customer service we received was horrible More

by Dan Dryden
Quality Of Work
Recommend Dealer
No
Employees Worked With
James Hobbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Med Center Mazda responded

Dan, Thank you for your feedback. We're sorry to hear that we didn't provide the best customer service. This is not the experience we want our customers to have and want to learn more about your experiences so that we can improve. When convenient, please reach out to our General Manager, Chris Martin, at cmartin@medcentermazda.com. Thank you for your time.

September 23, 2022

we have a very nice experience with regards with the service of our Mazda CX5 thanks to Joe fof Mazda Med Center Service he was so accomodating and very friendly and also we received video of what they More

by Roger That
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns, Joe Morris
Sep 26, 2022 -

Med Center Mazda responded

Thank you for trusting us with your vehicle, Roger! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

September 22, 2022

The service was excellent and my maintenance was performed in a timely manner. I was also sent a thorough review of my car from the mechanic. More

by hannerjulie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Morris
Sep 23, 2022 -

Med Center Mazda responded

Thanks for the kind words! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

September 21, 2022

Great place to by a vehicle. Have bought there since 1991 when off of greensprings More

by Love my Miata
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Med Center Mazda responded

Thanks for the great review. We look forward to seeing you again soon!

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