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Med Center Mazda - Service Center

Pelham, AL

4.6
1,915 Reviews

1,915 Reviews of Med Center Mazda - Service Center

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July 01, 2022

Great service everything was fixed and done right very happy with the service received with Mazda service department. More

by alb4ever05
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2022 -

Med Center Mazda responded

Thank you for the review. We look forward to serving you again soon!

June 30, 2022

Everyone is thorough and professional. I highly recommend Med Center Mazda for service and repairs. More

by karencochrane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
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Jul 01, 2022 -

Med Center Mazda responded

Thanks for the review. Hope to see you again in the near future!

June 30, 2022

Joe was very polite; answered my questions satisfactorily. Sent helpful video of assessment process. Service appointment started and completed in timely manner. Check-out easy and quickly. Cas More

by mbsmithlcsw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
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Jul 01, 2022 -

Med Center Mazda responded

Thanks so much for your amazing review. We're glad to hear that you had a fantastic experience while your vehicle was serviced. We aim to make every experience at our dealership a pleasant one. Please reach out if you have any questions, and have a great day!

June 30, 2022

Excellent service and very kind and patient service manager. Dealership is very nice and clean. More

by Deniselilu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burnd, Bim Songer
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Jul 01, 2022 -

Med Center Mazda responded

Thanks for the kind words! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

June 29, 2022

The service I received was great, but there were issues with the online approval process. More

by hudson.corey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2022 -

Med Center Mazda responded

Thanks so much for your review! We're glad to hear that you received great service from us! We apologize that the online approval process wasn't the best experience. If you would like to discuss your experience with us directly, we'd love to gather feedback and improve our process. When convenient, please reach out to our General Manager, Chris Martin, at cmartin@medcentermazda.com. Thank you for your time and we look forward to working with you again.

June 28, 2022

In my observations through the years Med Center Mazda does everything with excellence. I appreciate the cleanliness of the facility and the prompt and professional customer service. More

by sstepkos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Report | Print
Jun 29, 2022 -

Med Center Mazda responded

Thanks so much for your 5-star review. We're thrilled to continue providing you with only top-quality service. We hope that we will continue to meet and exceed your expectations. We look forward to working with you again in the future and have a great day.

June 28, 2022

I have been going to MedCenter Mazda with my car since I bought it in 2010. They’ve always been honest with me and I’ve never felt like I am being taken advantage of. Great environment and Great team. More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2022 -

Med Center Mazda responded

Eric, Thank you for sharing your 5-star experience! We are happy that we have earned your repeat business and that you keep leaving satisfied. We really appreciate the positive feedback and will be sharing this with our team. Safe travels!

June 27, 2022

Excellent service, as always! Appointment scheduling was a breeze and the team was fast and friendly! More

by AMANDA.HARDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Report | Print
Jun 28, 2022 -

Med Center Mazda responded

Amanda, We appreciate the review and are glad to hear that scheduling an appointment was a pleasant experience. Thanks for taking the time and we look forward to working with you again in the future. Hope you have an amazing day!

June 27, 2022

Easy appointment scheduling, friendly and professional staff. Communication regarding vehicle status via text and email is convenient More

by S Matthews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Report | Print
Jun 28, 2022 -

Med Center Mazda responded

Thanks so much for your great review. We appreciate your time. We're glad to hear that you had a pleasant experience with our dealership. We look forward to working with you again in the future. Have a great day!

June 27, 2022

When I arrived there was a gentleman waiting to open the car door and the door to the he service department. The service was great. More

by j3faye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2022 -

Med Center Mazda responded

Thank you for choosing us to service your vehicle! We appreciate your business and look forward to your next visit. Please let us know if there is anything else we can assist you with. Safe travels!

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