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Med Center Mazda - Service Center

Pelham, AL

4.7
1,872 Reviews

1,872 Reviews of Med Center Mazda - Service Center

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May 19, 2022

On time delivery of service. Detail inspection for possible issues. Helpful recommendations for future maintenance needed. More

by ron.koonce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Med Center Mazda responded

Ron, Thank you for choosing us to service your vehicle! We appreciate your business and look forward to your next visit. Please let us know if there is anything else we can assist you with. Safe travels!

May 19, 2022

Very accommodating, thoughtful and professional people throughout Med Center Mazda. Would highly recommend to all of my friends! More

by mdgadbois
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lapidus, Bim Songer
May 20, 2022 -

Med Center Mazda responded

We really appreciate you taking the time to leave us such a great review! Please reach out if you have any questions and we look forward to working with you again in the future.

May 19, 2022

Always great and professional. Top notch service in every area of the automotive industry. Thanks More

by mmash98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Chance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
May 20, 2022 -

Med Center Mazda responded

That's awesome to hear! Thank you for sharing your recent experience and for rating us 5 stars. Feel free to stop by if you have any questions or give us a call. Happy driving!

May 18, 2022

Professional, efficient, tech savy and personable. Joe was very helpful. I am a senior and appreciate his service. More

by YARBROUGHL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
May 19, 2022 -

Med Center Mazda responded

Hi, we’re thrilled to get this kind of feedback! Thank you for taking the time to review us. We look forward to serving you again soon!

May 15, 2022

I had to wait over a week to get an appointment. And then, the wait at the dealership to get my car done was very long. I feel like the prices are too high. The only reason I'm still going back is More

by sglaze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Med Center Mazda responded

Thank you for your feedback. We're sorry that your service took longer than expected. Our service technicians do their best to ensure that they perform the best possible service that they can on all of our customer's vehicles but sometimes services can take longer than expected. We would love to discuss this with you directly and help out if we can. When convenient, please contact our General Manager, Chris Martin, at cmartin@medcentermazda.com.

May 14, 2022

Always an awesome job! Thanks for caring!I’ve never seen video footage before from the actual mechanic showing me and describing to me what he was working on and the condi More

by Kim Humphrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
May 16, 2022 -

Med Center Mazda responded

Hi Kim, that’s wonderful to hear. Thanks so much for leaving us a review. We look forward to serving you again soon!

May 13, 2022

The process was smooth overall. Staff are not rude even if Im late as scheduled. Waiting area is neat, hotel like experience, with courtesy coffee, water and soda. More

by taladrojake629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
May 16, 2022 -

Med Center Mazda responded

Thanks for taking time out of your day to review us. We will share this with the team!

May 11, 2022

Easy to make appointments, great communication and reasonable pricing. Clean facility and will continue to use them for car services in the future as well! More

by madhuri883
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
May 12, 2022 -

Med Center Mazda responded

Thanks for the 5-star review and compliments. We look forward to working with you again in the future. Please let us know if you have any questions and have a great day.

May 11, 2022

The service department is always helpful, efficient and professional. I am able to make my appointment online and get serviced promptly. More

by TuscD12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Med Center Mazda responded

Thank you for leaving us a review and for choosing us to perform your service. We look forward to working with you again in the future and if you have any questions, feel free to reach out. Thank you and have a great day!

May 10, 2022

Very nice, clean and modern facilities. Comfortable, spacious and modern waiting area. Friendly and professional staff. More

by LBallard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
May 11, 2022 -

Med Center Mazda responded

Thanks for the 5-star rating! We appreciate your business and look forward to seeing you again!

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