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Med Center Mazda - Service Center

Pelham, AL

4.7
1,892 Reviews

1,892 Reviews of Med Center Mazda - Service Center

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January 27, 2022

Very professional Could use help answering phones and Very professional Could use help answering phones and schedule appointments. Check out was very good. More

by marguerite mcnamee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr morris
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Jan 28, 2022 -

Med Center Mazda responded

Thanks for the 5-stars and for sharing your feedback. We appreciate your time and hope to see you again!

January 26, 2022

Great communication and guest service. Easy to arrange appointment online. Text option to communicate with mechanic is a plus. More

by katarzynambrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2022 -

Med Center Mazda responded

Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

January 26, 2022

This dealership is high-tech and streamlined, and the service dept is as talented as it is friendly. More

by onealpeggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
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Jan 28, 2022 -

Med Center Mazda responded

We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. Have a great day!

January 25, 2022

Very pleasant employees, Joe and lady at the register Loved the virtual inspection video Definitely the place I like doing and giving my business More

by Gkmoran7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe, Lady at check out, Bim Songer
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Jan 26, 2022 -

Med Center Mazda responded

That's awesome to hear! Thank you for sharing your recent experience and for rating us 5 stars. We'll pass the compliments along. Feel free to stop by if you have any questions or give us a call. Happy driving!

January 25, 2022

Bim Songer and his entire service team do a great job! They are always friendly and will work with you to provide the best possible service. More

by mj1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bim Songer
Report | Print
Jan 26, 2022 -

Med Center Mazda responded

Thank you for trusting us with your vehicle. We will gladly pass along your compliments to Bill and his team. We appreciate it. Please let us know if there is anything else we can do for you. Drive safe!

January 24, 2022

Great customer service! As always they took good care of my car. Thank you Mazda! More

by fatma.jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2022 -

Med Center Mazda responded

Thanks so much for the kind words. See you soon!

January 21, 2022

I have used this dealership for years. I have been pleased mostly. I have asked about my brakes several times. They said they were ok at 50%. The last time, I had to get back rotors and brakes replac More

by Dscoggins0859
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2022 -

Med Center Mazda responded

Thanks for leaving us a review. We're thrilled that you've been pleased previously and apologize for any miscommunication that might have occurred. We'd love to discuss the details of your visit with you further. When convenient, please contact our General Manager, Chris Martin, at cmartin@medcentermazda.com.

January 21, 2022

The service manager was polite and friendly. The video inspection made it easy to add necessary service. Online pay was easy. More

by sstamps0126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2022 -

Med Center Mazda responded

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

January 21, 2022

We took our car to med center collision to have some damage repaired and they were fantastic. More

by taylor45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic
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Jan 24, 2022 -

Med Center Mazda responded

Taylor, Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

January 21, 2022

Mazda is always very professional and timely. I can’t always trust the service and recommendations when I’m getting my car serviced. More

by mpdespo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Report | Print
Jan 24, 2022 -

Med Center Mazda responded

Thanks for the 5-star rating! We appreciate your business and look forward to seeing you again!

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