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Med Center Mazda - Service Center

Pelham, AL

4.6
1,896 Reviews

1,896 Reviews of Med Center Mazda - Service Center

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December 04, 2021

Excellent service! James is awesome! I will continue to bring my vehicle to Med Center Mazda! More

by Marcy9701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Dec 06, 2021 -

Med Center Mazda responded

Thanks so much for the kind words. Hope to see you again in the near future!

December 03, 2021

I use Med Center Mazda to service my 2003 Miata. They always provide me with prompt, professional service at a reasonable price! More

by DaleS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Dec 06, 2021 -

Med Center Mazda responded

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

December 01, 2021

Great customer service. Appointment was easy to make and they finished in about an hour. Waiting area is very nice! More

by adelgrec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Med Center Mazda responded

Thanks for this wonderful review! We're happy to hear you had a great experience with us and felt comfortable in our waiting area. We look forward to working with you again in the future. Safe travels!

December 01, 2021

Excellent service. All service techs and sales force work hard to make sure customers are happy and pleased. No complaints at all with med center Mazda. More

by BKACHELHOFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Dec 02, 2021 -

Med Center Mazda responded

That's awesome to hear! Thank you for sharing your recent experience and for rating us 5 stars. Feel free to stop by if you have any questions or give us a call. Happy driving!

December 01, 2021

Med Center Mazda was awesome. Everyone was professional, but friendly. Made sure I understood ever step to repairing my car. Financial as well. Once the car was repaired, MCM detailed my car. Looked like ne More

by pholcomb17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Med Center Mazda responded

Thanks for the kind words and 5-star review! We're happy to hear that you had such a great experience in our service department, and with our finance team. We'd love to work with you again in the future. Safe travels!

Dec 02, 2021 -

pholcomb17 responded

Thank you. I am planning on using MCM in the future when needed. If I purchase another car in the future, MCM will be the first company I visit. Again, thank you !

November 29, 2021

Clean, friendly, relaxing environment while you wait for your car to be serviced or if you’re looking to purchase, buy or lease…either way you will enjoy your experience there! The employees are all wonderf More

by Jacqui K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Nov 30, 2021 -

Med Center Mazda responded

Jacqui, Thanks for the kind words and great review! We're so happy to be able to provide a friendly, relaxing atmosphere for you while we take care of your vehicle. We appreciate you choosing us and hope to see you again soon! Safe travels!

November 29, 2021

This dealership takes good care if its customers. Never tried to do anything add on service to make a profit.Keeps you informed on your vehicle maintenance. More

by davidm110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bim Songer
Nov 30, 2021 -

Med Center Mazda responded

Thanks for the 5-star review! We're happy we were able to provide great service to you and keep you informed on what your vehicle needed. We appreciate your business and look forward to working with you again in the future. Safe travels!

November 27, 2021

Friendly customer service with a clean and comfortable waiting area. The service was completed quickly aswell More

by coltonrb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Nov 30, 2021 -

Med Center Mazda responded

That’s wonderful to hear. Thanks so much for leaving us a review. We look forward to seeing you again soon!

November 26, 2021

After the 100,000 mile job was done, I noticed an oil leak on my garage floor. Also there was a new-to-me vibration. I had bought 4 new tires and my husband said they might need balancing. I took the ca More

by MARTHALOVELAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department staff. Don't know names.
Dec 01, 2021 -

Med Center Mazda responded

Thanks for taking the time to review us! We’re sorry to hear that after your service appointment you still have concerns about your car. We’d love a chance to speak with you directly and see what we can do to ensure your car is running smoothly. When you can, please reach out to our General Manager Chris Martin at cmartin@medcentermazda.com.

November 26, 2021

Everyone at the service center was very nice and professional and the job was done very quickly but I was disappointed that my extended warranty barely covered my purchase. I obviously misunderstood More

by Mazdaowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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