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Med Center Mazda - Service Center

Pelham, AL

4.7
1,887 Reviews

1,887 Reviews of Med Center Mazda - Service Center

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January 01, 2025

THIS IS THE MOST UNFRIENDLY DEALERSHIP THAT I'VE PATRONIZED IN BIRMINGHAM. IT'S A SHAME THAT IT'S THE ONLY MAZDA DEALER IN BIRMINGHAM. THEY NEED A SERIOUS LESSON IN CUSTOMER CARE FROM TOWN AND COUNT More

by gravesw360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

I always get good service here. My wait was a bit longer than usual, but everything was taken care of. More

by CHRISCUBE62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Burns
December 31, 2024

Consistent, helpful, reliable. I have received great customer service from everyone I’ve interacted with! More

by msrauch
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2024

The staff was friendly and knowledgeable. They serviced my car at the appointed time and they kept me abreast via text. More

by watto65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
December 25, 2024

Great service keep it up. Thank you. Thank you for your attention to detail. I’ll be back the next time I need service. More

by hwheeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
December 21, 2024

Service was great it took no time and the video of the service that was performed was outstanding More

by papabrown805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Service Department did a great job communicating with me while car was being repaired. They provided a loaner car which was a huge help. More

by kbrendle262
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler and Cindy
December 21, 2024

Excellent service. The video they send showing you what they check on your vehicle is amazing More

by ohanlon.tristan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
December 21, 2024

DJ was professional and courteous. Repair was completed in a timely manner. Scheduling appointment was also quick and easy. More

by rewebb54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
December 20, 2024

They respected the time slot. They sent a video of what they looked at and it was very helpful. More

by trekhammer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
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