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Med Center Mazda - Service Center
Pelham, AL
1,875 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,875 Reviews of Med Center Mazda - Service Center
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January 06, 2021
Good communication with the customer. The service team was timely as let me know exactly when the car was ready. No “selling” was done by the service dept was timely as let me know exactly when the car was ready. No “selling” was done by the service dept More
by Dave
Verified Customer
January 05, 2021
Had some strange electrical problems and dropped my car off on 12/29. I knew they were slammed and short handed but said they would do what they could. My vehicle was repaired and I was notified by text th off on 12/29. I knew they were slammed and short handed but said they would do what they could. My vehicle was repaired and I was notified by text the next day. Awesome service and great communication. More
by HFORSYTHE
Employees Worked With
Bim Songer
January 01, 2021
Great service! Appreciate the awesome care provided by the friendly service team members. We can always count on them to ensure our experience is memorable. Keep up the good work! the friendly service team members. We can always count on them to ensure our experience is memorable. Keep up the good work! More
by Qahuntley
Employees Worked With
Barry Sundman
December 30, 2020
The waiting area was clean and nice place to wait for the time there. The staff is always so friendly and helpful. Love the new video review of maintenance inspection! time there. The staff is always so friendly and helpful. Love the new video review of maintenance inspection! More
by JDSCHOLL
Employees Worked With
Barry Sundman
December 29, 2020
James worked us in for a headlight restoration and bulb replacement, both the quality of work and price were on point. The restoration and bulbs greatly improved the visibility of our 2011 Mazda 3 and woul replacement, both the quality of work and price were on point. The restoration and bulbs greatly improved the visibility of our 2011 Mazda 3 and would recommend this process More
by cdesposito
December 26, 2020
First of all they have good coffee and a nice waiting area. From the time I gave him the key to the time they returned it took about 30 minutes. area. From the time I gave him the key to the time they returned it took about 30 minutes. More
by RSHADDIX
Employees Worked With
Other Employees :
Don’t know the name but the lady on the finance department at the counter was great.
December 23, 2020
Was told I needed new rear brake pads at previous service. Scheduled my appt., dropped off vehicle, 3 hrs later after no call or text returned to dealer to be told I didn't need new brake pads. No re service. Scheduled my appt., dropped off vehicle, 3 hrs later after no call or text returned to dealer to be told I didn't need new brake pads. No reason was give as to why they kept my car so long, no apology was given, they acted like it was no big deal that they wasted 3 hrs of my time. More
by MEM0
Employees Worked With
Barry Sundman
December 19, 2020
Timely prompt courteous service as always. Lounge area was clean and inviting. Showroom causes visitors to dream above and beyond limitations. All of the above combine to guarantee repeat customers. was clean and inviting. Showroom causes visitors to dream above and beyond limitations. All of the above combine to guarantee repeat customers. More
by COLE4350
Employees Worked With
Other Employees :
Roger McWhorter, Barry Sundman
December 15, 2020
Barry is professional, very understanding and informative about the service of my CX-5. My maintenance appointment was prompt and work was completed in a very timely manner. about the service of my CX-5. My maintenance appointment was prompt and work was completed in a very timely manner. More
by pennyweldon
Employees Worked With
Barry Sundman
