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Med Center Mazda - Service Center

Pelham, AL

4.7
1,863 Reviews

1,863 Reviews of Med Center Mazda - Service Center

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January 20, 2024

The video was confusing. I was not clear on them addressing the reason I brought my car in. The service agent DJ was not very helpful. More communication would have been help More

by Denise B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DJ
Jan 22, 2024 -

Med Center Mazda responded

Hi Denise, thank you for your feedback. We apologize for any confusion that occurred during your recent service visit. Our goal is to provide the best experience for all our customers, and we would like to learn more about how we can do better next time. Please feel free to reach out to our General Manager, Chris Martin, at cmartin@medcentermazda.com so that we can personally address any questions or concerns you may have. We appreciate your time.

January 18, 2024

We’ve been customers of MedCenter Mazda for 20 years and they’ve always been great to us. They are always our first choice for buying new and used cars. And they continue to support their customers with gre More

by YELLOWHAMMER.BH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

I have purchased two new vehicles from med center and been pleased with the sales and service departments. Easy to schedule appts and use loaner car while in service dept. More

by Lgladden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
January 17, 2024

Great work staff I s g r e a t a n d friendl y More

by Sschulz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Chance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Lastrapes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rubin Lapidus
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Beaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
January 17, 2024

They treat you special no matter the amount of work you need or don’t need on your car. More

by wrpesquire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Very pleasant and work was done quickly. I will be buying my next Mazda there. More

by aingram1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Farmer
January 17, 2024

Everything was good. So far the service was good the waiting area was very good More

by mcf0127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

I had no problems with this transaction. The staff were accommodating and friendly. The facility is very clean. More

by A happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Pleasant experience! All staff was friendly and helpful. I had a comfortable area to wait for my car to be serviced. More

by heyshannon15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Always a good experience, I’m a big fan of the videos they send while your car is there for service. More

by JasonB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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