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Med Center Mazda - Service Center

Pelham, AL

4.6
1,903 Reviews

1,903 Reviews of Med Center Mazda - Service Center

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February 04, 2024

Friendly service, nice waiting area with good amenities (free water, coffee, WiFi) and comfortable seating and work space. Overall, I waiting about 1.5 hours for an oil change and tire rotation with balanc More

by syroneb
Recommend Dealer
Yes
February 03, 2024

Communicated, fast , and nice! On time with everything, after care wiping down my car More

by jul23ianp70
Recommend Dealer
Yes
Employees Worked With
Rick
February 03, 2024

Great service department, pleasant experience, knowledgeable staff! I would say it’s the most efficient service dept I’ve ever used! More

by jancatanzano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
February 03, 2024

They were very responsive and did a great job repairing my Mazda 3 after a tornado that we had purchased from the dealership. More

by hensor0809
Recommend Dealer
Yes
Employees Worked With
Rick at the collision center
February 03, 2024

Excellent. The car looks so good. Actually better much better than when I took it in the people that work there are the nicest folks I will tell everybody that More

by crookedcrook
Recommend Dealer
Yes
Employees Worked With
Mike I think
February 02, 2024

Always very thorough and very courteous. Great service all the way around. They are always honest and respectful. More

by johnbcox27
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Hobbs
February 02, 2024

My experience is always exceptional. Everyone is always courteous and professional. I am happy to drive an hour and 15 minutes to have my Mazda 6 serviced at Med Center. More

by LEFenn
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Hobbs
February 02, 2024

Barry made me feel special by greeting me as I drove up and answering all my questions attentively. Taylor sold me my car last year and came by to say hello and talk to me, which also made me feel good. More

by dionnelovett
Recommend Dealer
Yes
Employees Worked With
Barry and Taylor Frey
February 02, 2024

No No no no no no no no no no no no no no no no no no no no no no More

by nickmolloy7806
Recommend Dealer
No
Employees Worked With
James Hobbs
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Hobbs
Feb 05, 2024 -

Med Center Mazda responded

Hi Nick, Thank you for leaving us a review. We're sorry to hear about your less than 5-star experience. We would appreciate the opportunity to learn more about your visit and discuss your concerns directly. At your earliest leisure, please contact our General Manager, Chris Martin, at cmartin@medcentermazda.com. He will be happy to assist you further. We hope to hear from you soon.

February 02, 2024

Body shop was excellent. Good customer service and dealing with the insurance company. Very courteous. More

by DHYCHE0
Recommend Dealer
Yes
Employees Worked With
Brandon and the lady who answers the phone. She was extremely polite and helpful.
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