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Medford Ford Inc.
Medford, NJ
76 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 76 reviews
May 13, 2022
Exemplary service from Medford Ford during my Bronco purchase. Tom Eckert was always very personable, attentive answering all my questions, and kept me informed every inch of the way on the progress of purchase. Tom Eckert was always very personable, attentive answering all my questions, and kept me informed every inch of the way on the progress of my order. All in all it was a very smooth, stressless experience, and I look forward to using this dealer in the future for accessories and my next Ford purchase. More
by PJ
Employees Worked With
Tom Eckert
Helpful April 25, 2022
Stopped in today to complete the purchase of my 2022 Bronco. Tom and JT were great to work with. Everything went smoothly and as expected. The Bronco is awesome. Purchased my previous vehicle here and h Bronco. Tom and JT were great to work with. Everything went smoothly and as expected. The Bronco is awesome. Purchased my previous vehicle here and had all my service performed here. Service department always does a great job. Highly recommend Medford Ford! More
by Mjwestcott
Employees Worked With
Tom Eckert
March 22, 2022
Brought my car here to get my oil changed and tires rotated. I had an appointment and still waited almost 2 hours for the service to be done. As soon as I pulled out of the parking lot (on a busy highw rotated. I had an appointment and still waited almost 2 hours for the service to be done. As soon as I pulled out of the parking lot (on a busy highway) My car started shaking. As I pulled into the closest parking lot my front passenger side tire literally flew off my car. I panicked my 6 month old baby was in the car with me. We could have been seriously injured, they forgot to screw my tire back on after the rotation.They eventually sent someone over to talk after the first person they sent out the tire on my damaged cat and told me “you can probably drive it back over now” he brought a replacement car for me and told me “we’re going to need this back though so You can’t keep it.” I’m sitting on the side of the road in the heat with my infant and he had no sympathy at all of the danger they put me in. After that it took over a month to get my car back. I had to reach out for updates. When my car was finally done they called and said yea you need to bring the rental back immediately I need to sell it… no I’m sorry for everything you have been through nothing of the sort. I will NEVER go back here. My lease is up in a few months and this experience makes me not even want to deal with ford ever again. More
by SabolCourt
Employees Worked With
Grasso
February 05, 2022
Sold me a new 2021 Ford Escape SE. Problems with rear brakes screeching when vehicle was put in reverse. First they cleaned the dust off the rotors. When that didn’t work, they changed the rotors. Still brakes screeching when vehicle was put in reverse. First they cleaned the dust off the rotors. When that didn’t work, they changed the rotors. Still same problem. They said that we didn’t drive the vehicle enough. The solution that was suggested to me was to try to sell me a extended warranty at a reduced price. When I didn’t want their damaged vehicle, they offered to buy back the vehicle for $5000.00 less than I paid. Buyer beware, steer clear of this dealer. More
by Ira
Employees Worked With
Gus, service manager, C Schuler
December 13, 2021
Medford Ford is an old school car dealer that needs to go! They are marking up prices ($5K over sticker) and taking advantage of prospective customers. If you want to buy a Ford... go somewhere else whe go! They are marking up prices ($5K over sticker) and taking advantage of prospective customers. If you want to buy a Ford... go somewhere else where they will value a long term customer relationship. More
by misuse_helots.0n
Employees Worked With
Chris Sasse
December 02, 2021
We have been buying our Ford’s from Medford Ford since 1994. They are local and very easy to work with. We would highly recommend this dealership. 1994. They are local and very easy to work with. We would highly recommend this dealership. More
by Camib216
Employees Worked With
John Scisly
October 12, 2021
TOP NOTCH SERVICE I have had at least 5 vehicles serviced at Medford Ford and had good experiences each time. I found Gus easy to work with and always professional. I am glad he returned! at Medford Ford and had good experiences each time. I found Gus easy to work with and always professional. I am glad he returned! More
by krehmann
Employees Worked With
Gus Curiale
October 11, 2021
Had a bad experience at this Ford. I went to buy a new car last week. The sales person, Chris was great and extremely helpful and professional. When we went to look at the car, they had a model inside the car last week. The sales person, Chris was great and extremely helpful and professional. When we went to look at the car, they had a model inside the showroom and another model that was being driven around a lot and already had 800 miles on it. They promised us the showroom model and when we went to sign the paperwork, they changed their word and were trying to give us the model with 800 miles on it which had scratches on the back of the car. We had a bad experience with the finance department- they wouldn’t work with us and didn’t care about the customer. I have an excellent credit of 845 and was planning to put $10k down on the car, however the interest rate he could offer was 4.99% and was charging us $1650 for the tire care package. We asked for a lower interest rate, but they didn’t budge and I overheard the finance guy tell the salesperson that “they can leave if they don’t want this”. We ended up leaving and went to another Ford dealership nearby and had a great experience. Ended up getting the car for 2.99% rate. They only charged us $650 for the tire care package instead of $1650 that was quoted by Medford Ford. Medford Ford quoted us monthly payment of $727 just for the car and tire package, and we are now paying only $609 for the same car from another dealership with tire care package AND extended warranty included. If you want to save money, I would recommend going to a different dealership. Their finance department really doesn’t care about their customers More
by ShibinSamuel
Employees Worked With
Chris
