Back

Medford Ford Inc.

Medford, NJ

4.8
82 Reviews

186 E Route 70

Medford, NJ

08055

Directions

By Type

Showing 82 reviews

December 13, 2021

Medford Ford is an old school car dealer that needs to go! They are marking up prices ($5K over sticker) and taking advantage of prospective customers. If you want to buy a Ford... go somewhere else whe More

by misuse_helots.0n
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Sasse
Dec 13, 2021 -

Medford Ford Inc. responded

Thank you for your honest feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. One of Medford Ford's primary goals is to establish long term customer relationships and are very proud of our committemnt to the customer. We are pleased that this dedication has resulted in repeat and referral business that is well above industry standards. Current market conditions have caused costs to rise related to many factors/variables; transportation, availability, fuel, workforce, COVID protocol requirements, etc. We apprecaite the opportunity and are sorry we were not able to do business. Safe travels.

December 02, 2021

We have been buying our Ford’s from Medford Ford since 1994. They are local and very easy to work with. We would highly recommend this dealership. More

by Camib216
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Scisly
Dec 13, 2021 -

Medford Ford Inc. responded

Hello, thank you for leaving such a great review and high star rating. It means so much to us to have earned your trust in our business! We appreciate your recommendation of our dealership! We hope to see you again in the future! Have a great day!

November 27, 2021

Always amazing and fast turnaround. Gus and the service staff keep you informed of needs and progress, TOP NOTCH!! Only place I go!! More

by 67flyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus
Nov 30, 2021 -

Medford Ford Inc. responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Medford Ford Inc, we value our customers and we look forward to seeing you on your next visit. Take care!

October 12, 2021

I have purchased many vehicle from the dealership. The only reason I did not rate it a "5" is the huge turnover in help. More

by krehmann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Eckert
Oct 18, 2021 -

Medford Ford Inc. responded

We appreciate your business and loyalty, thank you. You are correct - we have had some turn over recently, predominately due to several key retirements and challenges related to the Pandemic. Hope to see you again - safe travels!

Oct 18, 2021 -

Medford Ford Inc. responded

We appreciate your business and loyalty, thank you. You are correct - we have had some turn over recently, predominately due to several key retirements and challenges related to the Pandemic. Hope to see you again - safe travels!

October 12, 2021

TOP NOTCH SERVICE I have had at least 5 vehicles serviced at Medford Ford and had good experiences each time. I found Gus easy to work with and always professional. I am glad he returned! More

by krehmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Curiale
Oct 18, 2021 -

Medford Ford Inc. responded

Thank you for leaving such a great review and high star rating - always happy to help!

October 11, 2021

Had a bad experience at this Ford. I went to buy a new car last week. The sales person, Chris was great and extremely helpful and professional. When we went to look at the car, they had a model inside the More

by ShibinSamuel
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris
Oct 13, 2021 -

Medford Ford Inc. responded

Shibin, appreciate the honest feedback and wish you all the best with your new Ford. Your comments suggest a lack of clear communications as we believe we tried to work with you and your requests - it was not our intention to disappoint or frustrate. Safe travels!

September 26, 2021

Quick service and reasonable service quick change. Convenient waiting room was open. Time of wait was minimal More

by Mik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus
Sep 27, 2021 -

Medford Ford Inc. responded

Thank you so much for taking the time to post a review - so glad you are happy with the service provided. Safe travels!

September 18, 2021

Gus Curiale, the service manager, was very prompt, professional , & affable. I got an appt. when I needed it. He explained everything about my car's service outcome, & he put me at ease. I'll be back More

by basavoca
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Curiale
Sep 23, 2021 -

Medford Ford Inc. responded

Thanks so much for taking the time to share comments on your experience - we appreciate your business and look forward to seeing you again. Safe travels!

August 01, 2021

When having recall work done, don’t try to something is wrong when it isn’t to cover your hours. Sad, this was a last attempt to give this dealership another try. Integrity above all is what I was looking More

by LJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
C Schuler
Aug 15, 2021 -

Medford Ford Inc. responded

Thank you for the honest feedback - disappointed to learn you felt we were trying to mislead. The vast majority of our clients appreciate when we bring potential vehicle concerns to their attention so they are then able to make an informed decision as to whether or not proceed with the work - we are sorry this was not the case for you as we agree that integrity is paramount - as is safety. If you are interested in discussing further please contact John or Cathy 609.654.5166.

July 26, 2021

Best dealership around south Jersey guys are awesome been in business along time an it shows I love my brand new truck F 250 it is Ford tough More

by Twinhollyfarm.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Einon , C Schuler
Aug 15, 2021 -

Medford Ford Inc. responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for choosing Medford Ford Inc as your first choice for service!

3
...