Medina Auto Mall

They sold me a 2008 Jeep Liberty with tons of electrical issues and lied to me and on the paper on the door and stated that the power locks and a/c worked but they do not and are now charging me to fix thes issues and lied to me and on the paper on the door and stated that the power locks and a/c worked but they do not and are now charging me to fix these issues instead of honoring the sale after I brought it to their attention that the vehicle doesn’t work as they stated it does. They worked out a deal with me but still the fact remains that they will try to get one over on you if you let them. Check the small things if you ever think of buying a vehicle here because I know I won’t ever again. More

Shady Place...Sold a vehicle we applied for in the morning & response from Dillon was: is there anything else that interested you. Started the process with him in the morning and he didnt even have th morning & response from Dillon was: is there anything else that interested you. Started the process with him in the morning and he didnt even have the decency to let us know. More

Beware this place is only out for themselves. NEVER NEVER NEVER NEVER EVER BUY I VEHICLE here and don't deal with Brad he will treat you like dirt once he is done with you. You will get taken adva NEVER NEVER NEVER NEVER EVER BUY I VEHICLE here and don't deal with Brad he will treat you like dirt once he is done with you. You will get taken advantage of trust me. DON'T SAY I DIDN'T WORN YOU. P.S This was mt worse experience at a car dealer in 35 years. Robert More

I agree with the real reviews...not the planted ones. This place sucks from start to finish. Bradley is a poor excuse for a human being. Just do some research and see for yourself..they have a ton of bad This place sucks from start to finish. Bradley is a poor excuse for a human being. Just do some research and see for yourself..they have a ton of bad reviews for a reason...complete xxxxxxxx. All of them. Of course I ended up walking away without even seeing a vehicle ..but arguing over whether more equity in a loan is a good thing...huh..yeah...thats what I said...of course its a good thing...but apparently according to Bradley the worlds dumbest sales person...most scared of questions and customers who ask them....less equity in a loan makes absolutely no difference...you cam read alot more about my experience on my google review of them..but I will restate here...Buyer Beware of Medina Auto Mall. Worst Dealer in Northeast Ohio and one of the worst I have personally ever come across. Side note.... I purchased two new vehicles this month.. Both at great dealers in Ohio so they do exist. The two I found awesome and most importantly fair with the process...were Vandevere Chevrolet in Akron they are good...and my very top pick ever for new used lease or just to look without a bunch of aggressive rude undereducated and just terrible overall business practices..Vw of Akron. Total opposite of this place. My rating of Medina Auto Mall is negative 10 stars. Just read other people who actually made it thru and got cars...they have worse to say than me..if thats even possible. More

I leased a Ram Bighorn from Medina Auto Mall. My salesman, Jason T., was very professional. However, we asked 2 to 3 times about the Sirius xm radio and we were told that it would be activated when salesman, Jason T., was very professional. However, we asked 2 to 3 times about the Sirius xm radio and we were told that it would be activated when I picked up the truck the next day. So, the next day, Jason set up my blue tooth for me and I took my 2020 Ram home. Well, tried to put on the satellite radio and it's not there. The truck didnt come with it. I called him. He plead ignorance. Talked to manager. I was told to buy a $50 satellite unit from Best Buy, which won't work, and they would reimburse me. I said no, it's up to you to make this right. It's been 2 months and no word. Also, I have been waiting for my second Key fob to be sent and it still is not here. I love the truck but, I think they could have done something to make a customer happy. Was going to go to North Olmsted Dodge where my wife has gotten 3 vehicles and now I'm somewhat regretting I didn't. I know that having Sirius isn't that big of a deal however, the fact I was told it was there and wasn't, and then not correcting their error is bad business. More

Seems like I’m not the only one to be screwed by Chuck Steward. He’s the top con at Medina Auto Mall. I was charged for work that wasn’t even done, and the rest was substandard. Once they have your money, Steward. He’s the top con at Medina Auto Mall. I was charged for work that wasn’t even done, and the rest was substandard. Once they have your money, they’re impossible to get in contact with. More