Mel Hambelton Ford

New car purchase and follow up I purchased a new car, it had 342 miles on it, I drove it around after I purchased and put 36 miles on it and put it in my garage. After a couple of I purchased a new car, it had 342 miles on it, I drove it around after I purchased and put 36 miles on it and put it in my garage. After a couple of days I went out to dust my car off and take her for a spin. It was then I discovered door chips and scratches on the drivers rear panel. I informed my salesman and tell him I did not buy a used car with dings and scratches and that I did not want this car...long story short they will not replace the car...they want to paint the car...this is just wrong...I did not buy a USED car. This is not my only complaint....I have made 6 trips to Mel's for issues regarding this vehicle and I have told everyone I DO NOT WANT THIS CAR...it has fallen on deaf ears. I have also learned that my salesman was less than honest with me regarding something that was very important for me to have in my vehicle. I am 66 yes old and this was to be my final car, and all I have gotten out this experience is a major headache. Management has not returned my calls...so much for them caring after the sale. More

New F150 They did a good job of working with me from a distance as I was out of state when finalizing the purchase. Brandon made sure everything went as I requ They did a good job of working with me from a distance as I was out of state when finalizing the purchase. Brandon made sure everything went as I requested. More

Solved my problem in 1 day I had a GMC Arcadia that had been giving me Stabilitrak issues (known problem) I'm a single mom and don't have time to deal with troubleshooting an is I had a GMC Arcadia that had been giving me Stabilitrak issues (known problem) I'm a single mom and don't have time to deal with troubleshooting an issue like that. Christi was recommended to me by a friend and previous co-worker. She was busy with another client when I got to the dealership (taking longer than anticipated) but she was gracious enough to let me know what was going on and introduce me to James so he could start the process. They showed me a 2012 Ford Edge that turned out to be just what I needed. They made this purchase quick and painless, the price was fair, they knew my limits and what my budget allowed for payments and did their very best to accomodate. Now, I don't have to worry about my car breaking down at any moment, I'm driving a much nicer vehicle, and I'll definitely be going back for my next vehicle purchase. More

Fantastic Experience A huge thank you to Cody Buchta for his fantastic service today in purchasing our Ford 150 truck. He showed infinite patience and kindness in helping A huge thank you to Cody Buchta for his fantastic service today in purchasing our Ford 150 truck. He showed infinite patience and kindness in helping us find just the truck we wanted. Though he is a fairly new sales representative, we were impressed by his knowledge and his willingness to find out what he didn't know. We would highly recommend him for your next car or truck purchase. More

Great experience Have had bad experiences from pushy salesmen at other dealerships. Mel Hamelton Ford was very approachable and "Redneck" Robert was terrific to work Have had bad experiences from pushy salesmen at other dealerships. Mel Hamelton Ford was very approachable and "Redneck" Robert was terrific to work with. He was able to clearly communicate the amounts and listened to what we wanted, without trying to push us to something we didn't want or out of our price range. Great working with you "Redneck" Robert! More

Great people to work with! After hearing so many negative things about people when buying a new car, I was very concerned. I must say, my experience with Christie was outstandi After hearing so many negative things about people when buying a new car, I was very concerned. I must say, my experience with Christie was outstanding! She was very patient, knew the answers, and was most pleasant to work with. I will keep Christie's name for next time. Casey was very knowledgeable and made the finance work seem like a breeze! I regret that I do not recall the name of the young man who helped me learn the controls of the car. He got my phone set up, ran through all the controls, and told us to come back any time for a refresher course or with specific questions. Everyone we came in contact with was pleasant and upbeat. I will definitely return to Mel Hambelton Ford for my car needs. More

Very understanding of our situation, excellent service. We are very pleased with the excellent service we received from Rob the Redneck guy. Would highly recommend him to anyone we know. Really helped us We are very pleased with the excellent service we received from Rob the Redneck guy. Would highly recommend him to anyone we know. Really helped us out. Can't say enough good things about him and his positive attitude. More

Robert Kinney is "the man" Been working with Robert for years and will always go back to him when I'm the market for a car. He'll go the extra mile too find what you want and no Been working with Robert for years and will always go back to him when I'm the market for a car. He'll go the extra mile too find what you want and not try to sell you something just because that's what they have on the lot. He's an awesome guy and with the resources of Mel Hambelton you're sure to leave a happy person.!! More

Purchased used F150 truck from Milton Sanchez We thoroughly appreciated the friendliness of this dealership. Everyone was very polite and helpful from the minute we entered the door. Milton Sanc We thoroughly appreciated the friendliness of this dealership. Everyone was very polite and helpful from the minute we entered the door. Milton Sanchez was so easy to work with and truly seemed to care about our buying experience. He was never pushy and gave us a lot of great advice and things to think about while considering two different vehicles. This is our 5th purchase from Mel Hambelton and we have always found them to be helpful and easy to work with. More

Great experience! Would highly recommend car shopping here. A great experience from start to finish with looking at vehicles to closing the deal. Milton was a great Sal Would highly recommend car shopping here. A great experience from start to finish with looking at vehicles to closing the deal. Milton was a great Salesman and very fun and easy to work with. More