Mel Hambelton Ford

Get experience Dorian helped us this weekend with purchasing a Ford Edge. He was great, extremely helpful and very knowledgeable. At no point did we feel pressured o Dorian helped us this weekend with purchasing a Ford Edge. He was great, extremely helpful and very knowledgeable. At no point did we feel pressured or rushed. When we are ready to buy another vehicle we will definitely see Dorian again. More

Bob did a great job showing us a new Edge Bob was very knowledgeable about the Edge and treated us great. Our buying experience was good and straight forward and we were very satisfied with t Bob was very knowledgeable about the Edge and treated us great. Our buying experience was good and straight forward and we were very satisfied with the overall buying experience. More

Definitely worth the five hour drive! I would honestly recommend Mel Hambelton Ford to anyone and everyone. I drove over five hours just to purchase my car from them, even though I have a I would honestly recommend Mel Hambelton Ford to anyone and everyone. I drove over five hours just to purchase my car from them, even though I have a Ford dealership fifteen minutes from me. The customer service is absolutely wonderful. Stan Bogdan and James Shock who helped me, was patient, helpful, honest and made me feel confident about purchasing my first brand new vehicle. Thank you Mel Hembelton Ford! More

Excellent Experience Robert made my daughter feel extremely comfortable when she was purchasing her first car today. He answered all of her questions and was very patient. Robert made my daughter feel extremely comfortable when she was purchasing her first car today. He answered all of her questions and was very patient. He gave her space and time to think without being pushy. More

Terrible experience! First off Tyler Gwinn needs to be trained on how to deal with customers in an honest manner. He tried to convince me I owed for my service and cable w First off Tyler Gwinn needs to be trained on how to deal with customers in an honest manner. He tried to convince me I owed for my service and cable which would of come to a tune of $498.00. He insisted the warranty would not cover the cable and I owed for oil change. I told him we took out an extended warranty and the original was still good. Only a little over 25,000 miles and have only had the vehicle 2 years plus 4 months. We bought it new! So you all do the math. After calling someone (which I think was a fake call) he then said ok your covered. I thought to myself I TRUSTED Ford to be honest that's why we have bought cars there through the years. I wonder how many others almost got scammed and might have paid this. I am so disappointed in the staff there for not backing me up on this. We paid ALOT for this warranty and because of someone's stupidity we almost got taken. I called Cris at customer service, she said his boss would get ahold of me. She was nice but I have not heard back from anyone in about a month. Wish I had a positive review to send, but the truth must be told. Please, ask about your service and make sure their records are right. They are masters at twisting words to make it look like the customer is wrong. More

Wonderful sales person-JohnSantellan John helped us so much with the auto we bought. Great service!! I would buy again , the auto was clean and the staff very friendly. Thanks so much!!! John helped us so much with the auto we bought. Great service!! I would buy again , the auto was clean and the staff very friendly. Thanks so much!!!! More

Happy customer Dorian is what you call a professional handles himself like one should very polite patient and charismatic would recommend anybody go see him and get Dorian is what you call a professional handles himself like one should very polite patient and charismatic would recommend anybody go see him and get a vehicle he helped me out major so I know he can do wonders for others in a better situation! More

Awesome! Had such an amazing experience can't express enough how much i appreciated all of Roberts help!! best salesman i have ever dealt with. I told all my f Had such an amazing experience can't express enough how much i appreciated all of Roberts help!! best salesman i have ever dealt with. I told all my friends and family to visit Mel Hambelton and see the best car salesman Robert Kinney!!!! More

Just bought a truck Robert Kinney was polite, helpful and not pushy. He and the MH team were great to work with. One of our best new car purchasing experiences. Robert Kinney was polite, helpful and not pushy. He and the MH team were great to work with. One of our best new car purchasing experiences. More

Very pleasant experience Robert Kinney was an awesome salesman. He didn't pressure me to buy something that I didn't want. I would send my friends to him if they were looking Robert Kinney was an awesome salesman. He didn't pressure me to buy something that I didn't want. I would send my friends to him if they were looking for a vehicle. He went above and beyond for me. More