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Mel Hambelton Ford
Wichita, KS
2,209 Reviews
Mel Hambelton Ford is a family-owned vehicle dealership in Wichita, KS. We strive to provide our customers with the highest level of service through unquestioned integrity, community building, and a persistent belief that our employees should always come first. Our Sales Department boasts an average tenure of over 6 years which provides a consistently excellent customer experience. Our Service Department is one of the most advanced in the nation serving all makes and models of vehicles and more. And our Quick Lane is the largest in the country – a case study in customer and employee satisfaction for Ford dealerships across the nation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,209 reviews
October 11, 2016
Right truck, right price My buddy Brian referred me to Stan for my vehicle needs. He was very busy, yet he made time to listen to my needs and tailor a program to best fit my My buddy Brian referred me to Stan for my vehicle needs. He was very busy, yet he made time to listen to my needs and tailor a program to best fit my situation. End result: I was able to buy a new truck and trade in my Escape all in under 2 hours. No games or gimmicks -- just straight talk. Stan knows customer service and listens to your needs. More
by dclizzark
September 20, 2016
Great experience I came in with a 7 year old car with 100,000 miles on it, and still owed almost $9000. They got me out of there in a brand new car and my payments are I came in with a 7 year old car with 100,000 miles on it, and still owed almost $9000. They got me out of there in a brand new car and my payments are only $30 more. I'm very happy. More
by James
Employees Worked With
James Shock, Travis Whisler, Stan Knapton
September 08, 2016
OK dealership but AMAZING sales person!!! I have purchased two vehicles from Mel Hambelton both times I dealt with Stan Bogden. Both times he was a pleasure to deal with. STAN Gets it. I had s I have purchased two vehicles from Mel Hambelton both times I dealt with Stan Bogden. Both times he was a pleasure to deal with. STAN Gets it. I had some issues, I feel like Stan bent over backwards to do what he felt was right and get me to my "happy place" I would recommend Mel Hambelton and I do recommend asking for Stan Bogden. I will definitely continue to do business with him. More
by cory.weems
Employees Worked With
September 03, 2016
Excellent service Austin in finance is a great guy. He got Me in to a car I love and made sure I received a great rate from the financing company. Also if You want a gr Austin in finance is a great guy. He got Me in to a car I love and made sure I received a great rate from the financing company. Also if You want a great Salesman that is a straight shooter and will work for You, ask for Robert Kinney or Cody Hazard. This is The Dealership that I will always go to for a vehicle for Me and My kids. More
by White racer
Employees Worked With
Other Employees :
Chad in service, Austin Haase, Cody Hazard, JC Bush
August 30, 2016
Ford-150 Mel Hamilton Fors seemed to have the best selection of new and used trucks in the area. We were Very pleased with how personal and kind the staff was. Mel Hamilton Fors seemed to have the best selection of new and used trucks in the area. We were Very pleased with how personal and kind the staff was. More
by TJB12
August 28, 2016
VERY PLEASED I JUST PURCHASED A FORD F150, STAN,RYAN AND ZACK WERE VERY HELPFUL. THEY WENT ABOVE AND BEYOND TO HELP ME TO GET THIS DONE FAST AND EASY. THIS IS HOW I JUST PURCHASED A FORD F150, STAN,RYAN AND ZACK WERE VERY HELPFUL. THEY WENT ABOVE AND BEYOND TO HELP ME TO GET THIS DONE FAST AND EASY. THIS IS HOW CAR BUYING SHOULD BE. BUY HERE AND YOU WON'T BE DISAPPOINTED. THANK YOU TO THE STAFF AT MEL HAMBELTON. More
by TROY ROTH
August 22, 2016
Poor customer service I have spent a lot of money on service over the past several years on all my vehicles Ford, Pontiac, and Chevy. Never have bought a car from Mel Hamil I have spent a lot of money on service over the past several years on all my vehicles Ford, Pontiac, and Chevy. Never have bought a car from Mel Hamilton. My Chevrolet needed AC repair and I knew it would need a new system. I called the week of 18-22 July 16 and got an appointment for the service on 25 July 16. When I told the young lady that I would need a ride back home (I live in Derby), she wanted to know if I bought my car there, I told her no, then she said that they could not provide a ride for me because it was outside of Wichita. Needless to say, I cancelled the appt and will never go back. Plus, I will never consider buying a car there now. There are plenty of service centers who do want my business. My AC replacement also led to a fan clutch replacement and the customer service was excellent ! More
by Tim
Employees Worked With
August 06, 2016
Best car dealership by far!!! Quick, Easy, no stress, friendly , outstanding people and service. Will see us again!! Travis Whisler is amazing and guided us thru the process very Quick, Easy, no stress, friendly , outstanding people and service. Will see us again!! Travis Whisler is amazing and guided us thru the process very smoothly. Thank you to all the Mel Hambelton crew for making this a wonderful experience! More
by April
Employees Worked With
James Shock, Shannon Burton, Travis Whisler
July 29, 2016
Unwilling Don't buy here! I was trying to purchase a 2011 Silverado. They were asking almost 30k with taxes, which was way overpriced to begin with. I liked the Don't buy here! I was trying to purchase a 2011 Silverado. They were asking almost 30k with taxes, which was way overpriced to begin with. I liked the truck but they were unwilling to come down to the price I wanted. A couple days after my first visit I received a call. I talked to someone who told me we could do 26k out the door. I come in today because they asked me too and what do ya know... They raised the price. I waisted hours at this place and didn't get the truck I wanted More
by Hephner82
Employees Worked With
Brian Sladek
July 17, 2016
Best Car Buying Experience I've bought many vehicles over the years. I love driving off the lot, but hate the high pressure sales approaches I've encountered over the years and I've bought many vehicles over the years. I love driving off the lot, but hate the high pressure sales approaches I've encountered over the years and admittedly have previously settled and bought a vehicle that would work, but wasn't what I really wanted or in my budget before. Today's experience was very different. I talkwd with Ali who listened to me and set me up with Stan to find an Explorer. I then met with Stan Bogdan at Mel Hambilton Ford in Wichita. He sat down listened to what I wanted, what I wanted to spend, turned on a movie for my 5 year old son and made sure he had lunch during our visit. I went in to buy a 2016 Ford Explorer and he got me in a nicer 2017 model that I LOVE and met my budget. I spent roughly 3 hours there total from start to finish and Stan and team exceeded my expectations. I don't remember the finance gentleman's name but he listened and kept my payment where I wanted. There was also a gentleman that gave my husband, son, and I Ford tees and hats, a box to move our belongings, and helped us program everything abs sync our phones. If you are looking for a good vehicle at a good price without the stereotypical high pressure salesman, go see Stan Bogdan at Mel Hambilton Ford in Wichita. Angelina Andrews Wichita More
by angelina andrews
