Stan Bogdan

No pressure from salesmen while you are on the lot looking at vehicles and test driving them. The finance team was helpful finding options that worked for us, and closing the deal was a very positive looking at vehicles and test driving them. The finance team was helpful finding options that worked for us, and closing the deal was a very positive experience and took a lot less time than we expected. Very helpful and friendly team! More

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No hassle, great service with sales and finance. Sam (sales), Brian (finance) and Stan (manager) were amazing and made us feel very comfortable. Sam (sales), Brian (finance) and Stan (manager) were amazing and made us feel very comfortable. More

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Easy work with. Everything ready go. Friendly would buy again from. Nice facility. All good Everything ready go. Friendly would buy again from. Nice facility. All good More

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Great people A + experience. Went above and beyond to make deal .will definitely purchase my next vehicle from Mel Hambelton. Went above and beyond to make deal .will definitely purchase my next vehicle from Mel Hambelton. More

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Traveled from out of state to shop at Mel Hambelton for service and value. The service manager listened to my needs in a truck and met them at a good price. service and value. The service manager listened to my needs in a truck and met them at a good price. More

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From the Sales Rep, Mgmt, Finance and Delivery. Everyone was very friendly, easy to work with and no pressure. Everyone was very friendly, easy to work with and no pressure. More

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Great service, price, and quality from this service center, would not take my vehicle anywhere else. center, would not take my vehicle anywhere else. More

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Team was great to work with- all very personable - Stan, Casey, and Roy. Roy helped us test drive and pick out a car and was very friendly and easy to work with. Left with my dream car and even an unexpecte Casey, and Roy. Roy helped us test drive and pick out a car and was very friendly and easy to work with. Left with my dream car and even an unexpected prize from their big community Black Friday event. Thank you! More

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Stan Bogden and Brian Sladek were excellent to work with , helped me get the vehicle we needed right away! , helped me get the vehicle we needed right away! More

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So this started out as a frustrating experience. First, the transmission in my 2020 Ford F-150 needed overhauled. Its out of factory warranty because I put a lot of miles on it. They overhauled it First, the transmission in my 2020 Ford F-150 needed overhauled. Its out of factory warranty because I put a lot of miles on it. They overhauled it at a cost upwards of $6,500. Thankfully I did my research and bought an aftermarket warranty. I got my truck back and after a few days it started having issues again. So I took it back in. They couldn't duplicate my concern so they couldn't do anything without knowing what I was experiencing. I took a video of what it was doing and when it would do it. I sent my service advisor Chandra the videos. She suggested I bring it back in but with my work schedule it wasn't easy driving it to Wichita so they arranged to pick it up and drop off a loaner vehicle for me. It was a hydraulic line that was in need of repair so it needed a new transmission, at a cost upwards of $7,000. After I got my truck out of service, maybe the next day, my multimedia screen went black. No radio, no backup camera, no navigation. Screen completely black. I called Mel Hambelton up and asked what it was and how much it would cost since my warranty didnt cover it. Took it in for diagnostics, they told me what it was and how much. After some back and forth with the warranty company, with Ford Motor Companies Customer Relations Department, and the Dealership, it was the warranty company in the wrong for saying that it wasn't covered. Mel Hambelton called me to let me knownit was covered and offered to get it in for service. I dropped the truck off for service, picked up a loaner vehicle and I was happy with the experience despite the growing frustration. Chandra is an amazing service advisor, Stan is great with Customers, and Mel Hambelton is still the only Dealership in the United States that I feel confident and trustworthy about taking my vehicles. Or even buying vehicles from. I did have to apologize o them because my truck was dirty on the outside from 4,000 miles on a business trip in Colorado/Utah. 😀 Chandra said they'd wash it up for me and see about getting the oil changed as a courtesy. That right there is next level, above and beyond service. 10/10 Highly Recommend. More

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