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Mel Hambelton Ford

Wichita, KS

4.8
2,209 Reviews
Mel Hambelton Ford is a family-owned vehicle dealership in Wichita, KS. We strive to provide our customers with the highest level of service through unquestioned integrity, community building, and a persistent belief that our employees should always come first. Our Sales Department boasts an average tenure of over 6 years which provides a consistently excellent customer experience. Our Service Department is one of the most advanced in the nation serving all makes and models of vehicles and more. And our Quick Lane is the largest in the country – a case study in customer and employee satisfaction for Ford dealerships across the nation.
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11771 West Kellogg Street

Wichita, KS

67209

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Showing 2,209 reviews

April 10, 2015

Dan was great to work with Had a Ford recall and this was our first visit to MH. Dan was very friendly and professional, which was much appreciated. We will definitely be back More

by RONNIEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hickey
Apr 17, 2015 -

Mel Hambelton Ford responded

RONNIEL, we're glad we could meet your expectations and get your car fixed for you. Have a great day and we'll see you again in the future!

April 10, 2015

Great Experience Mir took care of our needs in what we were looking for in a vehicle. No pressure at any time. Great service after the sale with Matt in service! More

by Chucker 33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt in service, Mir Rahman
Apr 17, 2015 -

Mel Hambelton Ford responded

Chucker 33, thank you for telling us about your experience! We're happy to hear that you were well taken care of in both sales and service. Enjoy your new vehicle and give us a call if you need anything in the future. Thanks again!

April 08, 2015

Replace triim around window on passenger side of F150 PU Work was completed and looked extremely good.. Scotty kept me updated on the progress of the work and had all parts to complete the work. More

by Barbara52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty
Apr 08, 2015 -

Mel Hambelton Ford responded

Barbara52, thank you so much for the positive review! Our number 1 goal is customer satisfaction and we are so happy that our service met your expectations. Please give us a call or come by if you need anything else, we're always here to help! Thank you again.

April 01, 2015

Excellent Service I have used this Dealership for over 10 years and received excellent service at all time from Tyler McMahan. He exceeds all expectation all times. More

by rhewlett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler McMahan
Apr 08, 2015 -

Mel Hambelton Ford responded

rhewlett, we're very happy that the service you've received now and in the past has been performed to your satisfaction. We appreciate the loyalty you've shown to us! We'd also like to think you for the positive review. It's great to hear from customers when we've done a good job :)

April 01, 2015

Third & Final Vehicle Purchase. Let me begin this review with the Sales Department. Travis has been our sales rep for all three of our vehicle purchases at Mel Hambelton. He has alwa More

by dzimmerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Shock, Travis Whisler, Austin Haase, Ronald Galliher
April 01, 2015

Would not go anywhere else! Phil Nightengale and his staff are the greatest. I am always treated with respect and professionalism. Scotty Germann, my service advisor is most he More

by J. Hatfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Scotty Germann
Apr 08, 2015 -

Mel Hambelton Ford responded

J. Hatfield, we greatly appreciate your honest and positive review! We're glad your experience was good and we hope to see you back in the future! Please give us a call or drop by if you ever need anything.

March 31, 2015

2002 F250 Service i had never had anyone touch my truck for service since i bought it brand new in October 2001. i had your service team replace the spark plugs and do More

by Brgunner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
none of the above
Apr 08, 2015 -

Mel Hambelton Ford responded

Brgunner, we appreciate you positive review. We are also glad that the service you received was performed to your satisfaction. We hope you'll come see us again if you need anything in the future.

March 29, 2015

Mel Hambeton Ford/ 2015 Ford Fusion Love my Fusion!!!! It is beautiful to look at, sit in and most importantly drive. Love how it handles. Love the interactive display of the hybrid that More

by SylviaT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : James Shock
Apr 08, 2015 -

Mel Hambelton Ford responded

SylviaT, thank you again for such a beaming review of Mel Hambelton Ford! Stan would be so happy that he was able to make your purchase such a great one. Enjoy your Fusion and have a great day! Call or come see us if you need anything in the future.

March 25, 2015

Simply one of the best experiences I have ever had. I have bought a few cars in my time. I have always looked at the process with a particular sort of dread akin to going to the dentist for a root ca More

by WSVin78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mir Rahman
Apr 08, 2015 -

Mel Hambelton Ford responded

WSVin78, we are very pleased to hear that your experience with us was different and will keep bringing you back. Our number 1 goal is to provide the best customer service experience possible. We may not have the best prices, but we will make you feel like family! We also want to thank you for writing a positive review for us. Enjoy your Escape and come see us if you have questions or concerns, we're always here to help!

March 22, 2015

Awesome experience when buying my new Ford Truck!!! From the first time I contacted them and told them what I wanted, they did not rest until I was driving away with exactly what I was after. More

by Christopher.roddey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Shock, Brian Sladek
Mar 24, 2015 -

Mel Hambelton Ford responded

Christopher.roddey, your positive review is greatly appreciated! We're happy that we could provide you with the service you deserved. If there's anything you need, please don't hesitate to come in or give us a call! Have a great day.

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