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Mel Hambelton Ford
Wichita, KS
2,206 Reviews
Mel Hambelton Ford is a family-owned vehicle dealership in Wichita, KS. We strive to provide our customers with the highest level of service through unquestioned integrity, community building, and a persistent belief that our employees should always come first. Our Sales Department boasts an average tenure of over 6 years which provides a consistently excellent customer experience. Our Service Department is one of the most advanced in the nation serving all makes and models of vehicles and more. And our Quick Lane is the largest in the country – a case study in customer and employee satisfaction for Ford dealerships across the nation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,206 reviews
February 10, 2022
We got scammed by Mr Kinney! We were pressured into getting an suv. They ran us down when we were leaving and it was very uncomfortable. The suv only ran 3 1/2 months then sat almost 2 months till w getting an suv. They ran us down when we were leaving and it was very uncomfortable. The suv only ran 3 1/2 months then sat almost 2 months till we got it into a respirator shop. They’ve had the suv for almost 2 months snd it’s going to cost about 9000 dollars to fix. The pathetic warranty we got won’t cover anything!!! They should be ashamed for how they scam people and harass you till you cave!!! Very disappointed in the quality of their people and vehicles!! DO NOT SHOP THERE!!! More
by Tarynstokes71
Employees Worked With
February 09, 2022
The dealership stayed late to make sure my vehicle purchases went smoothly. They were super friendly and made my purchase feel important.. great group of folks purchases went smoothly. They were super friendly and made my purchase feel important.. great group of folks More
by Robert.steele
Employees Worked With
Casey Bramlett, Aubrey Collins
February 07, 2022
Roy was great to work with. He was very helpful in showing us the different models on site, and helping us choose what worked for us. I would definitely ask for Roy next time. showing us the different models on site, and helping us choose what worked for us. I would definitely ask for Roy next time. More
by skerinks
Employees Worked With
Roy Davis
February 06, 2022
I haven’t dealt with many sales. Aubrey set the bar very high for everyone else. If I have a choice this will be the guy I deal with from now on high for everyone else. If I have a choice this will be the guy I deal with from now on More
by Eds198157
Employees Worked With
Aubrey Collins
February 05, 2022
Recent experience was excellent. Salesman was very friendly and knowledgeable. He went out of his way to make sure we were happy. friendly and knowledgeable. He went out of his way to make sure we were happy. More
by tracy.boswell
Employees Worked With
February 02, 2022
Dealer helped us find 3 perfect vehicles in a timely manner and listened to everything we wanted in a new vehicle manner and listened to everything we wanted in a new vehicle More
by Brandyboswell12
Employees Worked With
January 28, 2022
Cowboy RIP was super helpful when I needed to upgrade to a bigger vehicle! He was straight forward and didn’t play any games. Got us in and out in a timely manor with excellent communication and attention t a bigger vehicle! He was straight forward and didn’t play any games. Got us in and out in a timely manor with excellent communication and attention to detail. I have now purchased two vehicles through him and I will continue to take my business to Cowboy RIP! More
by LaurenS
Employees Worked With
Aubrey Collins
