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Mel Hambelton Ford - Service Center

Wichita, KS

4.9
109 Reviews
Mel Hambelton Ford is a family-owned vehicle dealership in Wichita, KS. We strive to provide our customers with the highest level of service through unquestioned integrity, community building, and a persistent belief that our employees should always come first. Our Sales Department boasts an average tenure of over 6 years which provides a consistently excellent customer experience. Our Service Department is one of the most advanced in the nation serving all makes and models of vehicles and more. And our Quick Lane is the largest in the country – a case study in customer and employee satisfaction for Ford dealerships across the nation.

11771 West Kellogg Street

Wichita, KS

67209

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109 Reviews of Mel Hambelton Ford - Service Center

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April 14, 2024

Nelson was a great tech and very helpful in getting my issues resolved, it is nice that Mel Hambelton offers mobile service. More

by codyrichardson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson
March 11, 2024

Very professional and polite and made me feel like a friend when I came to get my truck. Great customer service! More

by mbartnick1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charissa Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2023

Hard working trustworthy company. Communication of problems with vehicles and estimated time frames on when vehicles will be done. More

by Life's a garden dig it
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Gwinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler McMahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandra Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charissa Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2023

Great service! Service was performed correctly, and they made me feel like they cared about me and my vehicle. More

by Cbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler McMahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charissa Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2023

Staff is friendly and overall amazing. Service is done great and in a timely manner, will definitely be coming back. They have an amazing parts team as well. More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Gwinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2023

Great place and amazing service, highly recommended charissa. Keeps you updated in a timely manner More

by brianrodman23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charissa Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2023

I Love everything about this place! Great quality service with good people to do business! More

by Itputsthelotiononitsskin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Grey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Gwinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kent Kjelland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler McMahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandra Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charissa Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Hammers
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2023

Charissa is a great advisor. She is such a sweetheart and she always tells me what I need to keep my vehicle in the best shape. I won’t take my vehicle anywhere else. More

by Ilovemyself
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charissa Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2023

Dealership staff is always very friendly and helpful. Sales associates and service advisors are knowledgeable and ready to go above and beyond to help. Service department has always been priced well and More

by Lovina Dyck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Grey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Gwinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kent Kjelland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler McMahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandra Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charissa Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Hammers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Sladek, Dorian Fox
December 01, 2023

I received prompt and quality service on my vehicle maintenance and recommended service to come. More

by JS
Recommend Dealer
Yes
Employees Worked With
David Grey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Nightingale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Arthur
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