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Melloy Nissan - Service Center

Albuquerque, NM

2.7
43 Reviews

43 Reviews of Melloy Nissan - Service Center

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August 14, 2019

Service first oil change for my new murano. First oil change and tie rotation I was in and out in no time it was faster than I expected. Adam kept in touch the whole time in person and text More

by rmtrujillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Engle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam - Jacob Flores , David Engles, Miguel Diaz
Sep 09, 2019 -

Melloy Nissan responded

Hi Rmtrujillo, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Mike L. Melloy Nissan

May 09, 2019

Great service always is that's why I drive from Belen it's worth my time The whole service team is professional and very helpful More

by Vzamora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Pedronce
May 09, 2019

Great Job on Oil Change & Wash Used the web site coupon for an oil change and vehicle inspection before my long trip. Rick was great thru the entire process. He discussed the inspe More

by Murano_Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick
April 11, 2019

Body shop dishonest Melloy Nissan did some body work on my 2014 Honda Pilot in March. I had to take the car back three different times to get the rear view camera workin More

by Neverusemelloyagain
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Emmet Rudolpho and body shop manager
March 22, 2019

3-21-19 Mike, dave mr mechanic, Andy, Brian . Always make sure work is done right. All SA are better than most service shops. Thanks guys enjoy your day More

by Altima nizmo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All in comments
February 21, 2019

Melloy Nissan Service I have been coming to Melloy Nissan since I moved here since 2004. Since my first experience with Brian Dau and Mike Anderson, I have had nothing but More

by Lou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Dau and Mike Anderson.
December 26, 2018

Excellent Service for fixing my car.? Thank you guys and the secretary for taking my Calls seriously, and responding to them quickly.! My car was fixed quickly and all customer services More

by Gracie1203
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
April 10, 2018

Bad diagnos said truck needed wireing Brought in my 2015 titan to have checked ,wouldn't start had key in truck light on ,they charged me 460 to tell me that it needed the engine harness a More

by Hector Hernandez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bret, David Engles
Apr 25, 2018 -

Melloy Nissan responded

Hector, I'm very sorry that our tech misdiagnosed your truck. Unfortunately mistakes do happen and when they do we own up to it. I have spoken with our service manager and he has refunded your entire diagnostic fee. Please accept our sincerest apology for this failure on our part. We will use it as a learning experience and hope that you will give us another chance to prove ourselves in the future. Mike L.

October 28, 2016

Avoid Melloy Nissan Service Center All in all, AVOID MELLOY NISSAN SERVICE CENTER. I brought in my undamaged NVP for an oil change and weather stripping issues. Short version - 2 acci More

by disappointedMelloyCustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Roy Benson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Anderson, Dan Melloy, Adrian, Brendon Bond
Nov 11, 2016 -

Melloy Nissan responded

Melloy Nissan values the trust that our customers place in us when they bring their vehicles in for service. Unfortunately we failed to live up to this with your vehicle. We did however correct all of the damage that was done to your vehicle and provided you with a lifetime warranty on the repairs. We also refunded that charges for the original services plus $500.00 for your inconvenience as well as provided you with a rental at no charge during the time that your vehicle was being repaired. We are very sorry that you did not feel that this was adequate compensation for our mistake.

July 20, 2016

Transmission repair Thank you Jeff Benson and crew! My transmission went out and they worked hard to get it replaced under extended warranty. Since I was visiting there w More

by Healdtx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Benson