Melton Sales Ram Chrysler Dodge Jeep

We were told our jeep part would arrive in 1 week. It took over 2 weeks to get it. When the part came in on a Wed, Dora called on Thurs and admitted it was there a day earlier but she was too busy to cal took over 2 weeks to get it. When the part came in on a Wed, Dora called on Thurs and admitted it was there a day earlier but she was too busy to call us. They obviously need to hire other customer reps if she is the only one making communications. Jason would often say he will call us back, referring to soon, but he would take a week to get back to us. We were told we would get a loaner car sooner than later, but it was later because Dora had no idea who had the loaners or when they would be back. According to them, my seat belt clicker needed to be replaced. I had no other means of transportation while waiting for my jeep part to arrive. They did not see that as a priority, that my safety was not considered, so my process took way too long. Also, they took my back bumper apart to fix a wiring issue related to my sunroof. When they put it back together, the reverse sensor beeping sound would not work. Jason said they would not fix that for free-- even though it was working just fine prior to them taking off the back bumper and trim. Also, when they put it back on, the dark grey trim on the top of the bumper was partly sticking out as well as the silver bottom trim corner unsecured. I was told I would have to make another appointment to get anything else resolved-- at my expense-- even though it was not our fault. When Jason finally did get me a loaner car, it had not been vacuumed or wiped clean. So we had no choice but to deal with it or make a fuss. With Covid-19 being such an issue right now, I was incredibly surprised. Totally unacceptable. I hope whoever reads this review will help get that dealership up to better standards. More

Best car buying experience we have ever had !! Our salesman was very respectful. Never pushy. Listened to us and worked for us. Will definitely use them again in the future. Everyone there we encounte salesman was very respectful. Never pushy. Listened to us and worked for us. Will definitely use them again in the future. Everyone there we encountered were very nice and professional. My husband and I highly recommend if you are looking to buy a new vehicle giving them a try. You won’t be disappointed. More

Very friendly and not pushy service also very informative about Jeeps and what we were looking to purchase. Answered a lot of questions we had and didn’t act like we were annoying or stupid just very polite about Jeeps and what we were looking to purchase. Answered a lot of questions we had and didn’t act like we were annoying or stupid just very polite and very helpful during our purchase. I would definitely recommend them and will do business with them again in future. We had been to Owasso and Broken Arrow looking at Jeeps and we were SO glad we went to Melton Sales. They are hands down better with friendlier service, price and great selection. No need to waste time going anywhere else Melton in Claremore is the place to go they have great prices and selection! Jayce Willhite was WAY above the sales lady in Owasso and the salesman in Broken Arrow. More dealerships should train their sales people to be more like Melton Sales in Claremore. Thank you for making our purchase so pleasantly nice and easy but most of all fun. We are loving the Jeep Gladiator! More

We could not ask for better customer service our salesman was very knowledgeable and helpful. He was very kind and patient , while we made our final decision was very knowledgeable and helpful. He was very kind and patient , while we made our final decision More

It was easy Tylor did great had everything ready for us when we got there. Thanks guys will be going back in the future for sure. when we got there. Thanks guys will be going back in the future for sure. More

We love the Melton Family! We had a great experience and are very satisfied with our new Ram! I will continue to recommend Melton's to everyone I know. are very satisfied with our new Ram! I will continue to recommend Melton's to everyone I know. More

They did a great job on everything except after rotating the tires, they did not readjust the air pressure. We had to stop on the way home & do it ourselves. the tires, they did not readjust the air pressure. We had to stop on the way home & do it ourselves. More

The sales process was low key and very straightforward. I feel I got a good price and a good deal on the vehicle I purchased. My salesman was easy to work with and took good care of me. feel I got a good price and a good deal on the vehicle I purchased. My salesman was easy to work with and took good care of me. More

I’ve been using Melton for several years. They always do an amazing job. My daughter took the car in for an oil change this time & she came home extremely impressed with Melton’s. She felt they educated her an amazing job. My daughter took the car in for an oil change this time & she came home extremely impressed with Melton’s. She felt they educated her on her car & did not mind taking the time to do so. More

Taylor was super helpful and made the transaction feel painless. The staff was professional but not pushy. Greg knew how to make the financing very simple and saved us money. Will definitely buy again fro painless. The staff was professional but not pushy. Greg knew how to make the financing very simple and saved us money. Will definitely buy again from Melton Sales. More