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Merced Toyota

Merced, CA

4.9
306 Reviews
Multi-Time Toyota President's Award winner. We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Merced, California, the staff here will help you find the Toyota vehicle you want.
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1400 Auto Center Dr

Merced, CA

95340

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Showing 306 reviews

September 12, 2022

As an auto repair shop that buys a lot of parts here, service is poor. Delivery is spotty and pricing is often incorrect. The attitude of the manager is as if he does not want our business.poor overall. More

by Frosty694t
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Parts manager
Oct 03, 2022 -

Merced Toyota responded

We are sorry you had a negative experience buying parts. We would like to discuss this with you further and find a way to solve this problem. Please call our customer service.

February 02, 2022

Listed vehicle was sold weeks prior to my call, but still listed on their site. Also price listed did NOT include all items permanently installed within vehicle which raised price another $6K+ Bait n swi More

by ValleyChat
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not remember or care
Feb 28, 2022 -

Merced Toyota responded

We are very sorry to hear you had a negative experience. We would like to discuss this with you more to clear up exactly what happened. Please feel free to reach out to me personally. Regards, Todd Shaffer - General Manager - tshaffer@mercedtoyota.com 209-725-9000

February 01, 2022

I called to check on the vehicle they had just listed that morning. After waiting on hold I spoke to a salesman. He told me that vehicle had been sold ages ago and the listing was wrong (the vehicle is s More

by BiggestGuyEver
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I can’t remember his name.
Feb 28, 2022 -

Merced Toyota responded

We are very sorry to hear you had a negative experience. We would like to discuss this with you more to clear up exactly what happened. Please feel free to reach out to me personally. Regards, Todd Shaffer - General Manager - tshaffer@mercedtoyota.com 209-725-9000

December 21, 2021

The dealer responded very quickly and gave me the best offer. Five star communications compared to other dealers. More

by yong.lao
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saira Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Merced Toyota responded

We are very happy you had such an outstanding experience! We look forward to working with you in the future.

March 16, 2021

had my water pump replaced. no difference. still noisy. they said it was my alternator. bad alternators do not make that noise. i know more about cars than they think. i wasted over $400. My belt still squ More

by prissye52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ken
March 31, 2020

Service personnel have always been very professional. Kevin has always got me in and out on services. Rob just has a good solid team at Merced Toyota. More

by johnshehorn63
Recommend Dealer
Yes
Employees Worked With
Kevin
December 25, 2019

Great sales and service department ! Very friendly and willing to compromise with you for all your needs! I highly recommend Merced Toyota and will buy again!!👍😀 Go see Stephen Jurovich More

by Junior Rocha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Jurovich, Todd Shaffer
November 06, 2019

Service department is 2nd to none! The service department provides the best service in this county. I have taken my vehicles to Merced Toyota for many, many years and have always known More

by Toyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin and Rob
October 31, 2019

I been looking for another car that would save me some gas and Thomas helped us picked the perfect car! He was very friendly and very helpful with explaining everything out to me. I've always loved hatchb More

by Highly recommend!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Her
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2019

Service Department is the greatest I have been coming to Merced Toyota for service on my personal and business vehicles since 2006. They are friendly, professional and very competent. A More

by Rita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob and most recently Mike in the service department
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