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Merced Toyota

Merced, CA

4.9
308 Reviews

1400 Auto Center Dr

Merced, CA

95340

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Showing 308 reviews

March 01, 2025

Efficient and honest workers. I enjoy the shuttle service and updates on status of vehicle. More

by eunice70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hampton
Mar 03, 2025 -

Merced Toyota responded

Eunice, thank you for your fantastic feedback! We're thrilled to hear you appreciate our efficient service and shuttle updates. Your satisfaction is our priority, and we look forward to continuing to serve you well! Regards, Manny Guerrero General Manager

February 26, 2025

Thank you JR for your attention and follow-through on our behalf. We appreciate you! More

by Elsie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Hagen
Feb 27, 2025 -

Merced Toyota responded

Thank you, Elsie! We’re thrilled to hear you had a great experience with JR. Your appreciation means a lot to us, and we’re here to help whenever you need! Regards, Manny Guerrero General Manager

February 22, 2025

Effective and efficient appointment! Great service from Rob Hampton, he is both professional and friendly. More

by jodi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hampton
Feb 24, 2025 -

Merced Toyota responded

Thanks for the fantastic feedback, Jodi! We're thrilled to hear you had an effective appointment and enjoyed Rob's friendly professionalism. Our team strives to provide top-notch service, and your kind words motivate us to keep it up! Regards, Manny Guerrero General Manager

February 21, 2025

Merced Toyota has been the most friendliest and fastest car service. Thank you for your support! More

by Claudia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Feb 24, 2025 -

Merced Toyota responded

Claudia, thank you for your fantastic review! We’re thrilled to hear you had such a positive experience with our team. Providing friendly and efficient service is our priority, and your feedback truly motivates us. We look forward to serving you again! Regards, Manny Guerrero General Manager

February 11, 2025

Thank you to Richard from sales and Thomas from tech-support for helping me resolve a problem, both efficiently and with professionalism. Although it was a simple question, they were both very prof More

by Drd060760
Recommend Dealer
Yes
Employees Worked With
Richard in sales, Thomas Her
Feb 13, 2025 -

Merced Toyota responded

Thanks for the great feedback! We're thrilled to hear about your positive experience with Richard and Thomas. Teamwork is key for us, and it's fantastic to know our staff delivered the support you needed. We appreciate your support and look forward to serving you again! Regards, Manny Guerrero General Manager

January 31, 2025

Ramiro was great. Explained car details and functions in great detail. Highly recommend Ramiro for your next purchase More

by Rosa Sanchez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saira Cardenas, Ramiro Gonzalez
Feb 01, 2025 -

Merced Toyota responded

Thanks for the fantastic feedback, Rosa! We're thrilled to hear that Ramiro provided such excellent service and detailed explanations. Your recommendation means a lot to us. Enjoy your new vehicle! Regards, Manny Guerrero General Manager

January 24, 2025

Kevin Koker is always courteous and helpful. I do feel that the cost of the service is expensive, but they do a good job making the repairs and providing a loaner car if they have to keep my veh More

by Charlotte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Koker
Jan 27, 2025 -

Merced Toyota responded

Charlotte, We're happy to see that Kevin and our team are accommodating and overall you are satisfied. We appreciate both your business and your feedback and we look forward to seeing you here at your next visit. Regards, Manny Guerrero General Manager

January 15, 2025

Nice friendly dealership. I’d rather talk to a person than push buttons to set up appointments for service More

by Stylist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services
Jan 16, 2025 -

Merced Toyota responded

Thanks for the feedback! We’re glad you enjoyed the friendly atmosphere. We appreciate your preference for personal interaction and are always looking for ways to improve our service experience. Visit us again soon! Regards, Manny Guerrero General Manager

January 11, 2025

Received well and gone thru what needs to be done. After service was done, there were additional service items that needed to fixed in future was pointed out. More

by sk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Perez
Jan 13, 2025 -

Merced Toyota responded

Thanks for the fantastic review! We're glad to hear our team addressed your needs and highlighted future items. Your feedback helps us continually improve our service. Looking forward to assisting you again! Regards, Manny Guerrero General Manager

December 31, 2024

It was fast good quality service Service advisors weee helpful It was a clean deal ship More

by jsilva5287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jan 02, 2025 -

Merced Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our service team and dealership. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts! Regards, Manny Guerrero General Manager

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