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Merced Toyota

Merced, CA

Overview
Reviews
4.9
325 Reviews
Call Dealership (209) 387-3135
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1400 Auto Center Dr

Merced, CA

95340

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Showing 325 reviews

December 25, 2025

I’ve been a client for over 39 years. Best Toyota dealership around. Service department & advisor Rob Hampton is #1. More

by gary.caseri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hampton
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Dec 29, 2025 -

Merced Toyota responded

Thanks for the fantastic review, Gary! We're thrilled to hear about your long-standing loyalty and that Rob and our service team have made such a positive impact. Your support means the world to us! Regards, Manuel Guerrero General Manager

December 18, 2025

They did great job. Isias Ramos helped me. He is good one and take care customers. i appreciate him. More

by Sat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isias Ramos
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Dec 19, 2025 -

Merced Toyota responded

Thank you, Sat! We're glad to hear about your positive experience with Isias. Our team is dedicated to providing excellent service, and it's great to know that Isias made a lasting impression. We appreciate your kind words! Regards, Manuel Guerrero General Manager

December 13, 2025

Sales man and the managers are only worried of finalizing their sales. They don't worry about anything else once you sign the paperwork. More

by bryanaguilar1984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adam Baza, Martin Nordenstrom
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Dec 13, 2025 -

Merced Toyota responded

Brian, Thank you for your perspective. I'm guessing that you're upset about the various conversations had about your requirement to provide us with your insurance information. If, in your opinion it was too much, I understand. We appreciate you finally providing it. As for the owner's manuals, we both know you received these from Martin. If there is anything else bothering you, call me. 209-725-9000. I'm open to having a conversation with you. Manuel Guerrero - General Manager

December 10, 2025

Excellent service, not pushy . . pleasant and friendly.. did want I request…I will be back ! More

by suzyq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo
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Dec 11, 2025 -

Merced Toyota responded

Thank you, Suzy! We appreciate hearing that you had a great experience with our team. Your satisfaction is our priority, and we look forward to welcoming you back soon! Regards, Manuel Guerrero General Manager

November 26, 2025

Merced toyota is definitely a nice and friendly place to take your car for maintenance More

by steve_mua
Recommend Dealer
Yes
Employees Worked With
KP
Print
Dec 01, 2025 -

Merced Toyota responded

Thanks for the great feedback, Steve! We're thrilled to hear you had a positive experience with our team. Providing friendly and reliable service is our top priority. We look forward to seeing you again for your car maintenance needs! Regards, Manny Guerrero General Manager

November 14, 2025

This dealership is very clean, modern and professional. The staff is friendly, courteous and knowledgeable. Easy appointments and they offer shuttles. The waiting area is nice and we received a discount at More

by Stylist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KP
Print
Nov 17, 2025 -

Merced Toyota responded

Thank you for your fantastic review! We're thrilled to hear you had a positive experience with our clean environment and friendly staff. We appreciate your feedback and are glad you enjoyed the nearby restaurant discount. We look forward to welcoming you back! Regards, Manny Guerrero General Manager

November 13, 2025

The staff at the dealership were great to work with. I appreciate their help with everything! More

by caitlin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sargon
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Nov 14, 2025 -

Merced Toyota responded

Thanks, Caitlin! We’re thrilled to hear you had a great experience with our team. Your satisfaction means a lot to us, and we’re here to help whenever you need! Regards, Manny Guerrero General Manager

July 03, 2025

It was a great experience today at the Merced Toyota! They were fast and nice. More

by Bri G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Aviles
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Jul 07, 2025 -

Merced Toyota responded

Thanks for the fantastic feedback, Bri! We're thrilled to hear you had a great experience with our team. Fast and friendly service is what we strive for, and your support means a lot to us! Regards, Manny Guerrero General Manager

July 01, 2025

Rob was the advisor that helped me when I took in my car to get worked on for a recall and he was the best of the best totally recommend when you guys need to be helped by an advisor. He’s the one to go to More

by lemis029
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Print
Jul 02, 2025 -

Merced Toyota responded

Thank you for the fantastic review! We're thrilled to hear that Rob provided such outstanding service during your visit. We appreciate your recommendation and look forward to assisting you again in the future! Regards, Manny Guerrero General Manager

June 01, 2025

Reliable place to leave vehicle for service for the past 16 years. Very respectful personnel. More

by moyajshark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Koker
Print
Jun 02, 2025 -

Merced Toyota responded

Thanks for your kind words! We’re thrilled to hear you’ve trusted us for 16 years. Our team is dedicated to providing respectful and reliable service, and it’s great to see that reflected in your experience. We appreciate your loyalty! Regards, Manny Guerrero General Manager

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