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Merced Toyota

Merced, CA

Overview
Reviews
4.9
321 Reviews
Call Dealership (209) 387-3135
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1400 Auto Center Dr

Merced, CA

95340

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Showing 321 reviews

March 12, 2025

my sevice manager Rob Hampton Greatly helped me with my RAV 4 that I had with a special problen with my Toyota. More

by Toyota Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saira Cardenas, Adam Baza
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Mar 13, 2025 -

Merced Toyota responded

Thanks, Greg! We're thrilled to hear that Rob was able to assist you with your RAV4. Our team is dedicated to providing top-notch service, and it's great to know we hit the mark for you. Safe travels in your Toyota! Regards, Manny Guerrero General Manager

March 07, 2025

JR and the Merced Toyota Service Department did a great job again meeting my service needs. They kept me updated and worked to their best ability to solve all my issues. They are my go to shop for all my More

by DavidM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Guerrero
Report | Print
Mar 10, 2025 -

Merced Toyota responded

Thank you for your fantastic review, David! We're thrilled to hear that JR and the service team consistently meet your needs. Your trust means a lot to us, and we look forward to assisting you with all your service needs in the future! Regards, Manny Guerrero General Manager

March 05, 2025

Kevin Koker in your service department has been taking care of my 2017 Rav4 for the last 8 years. I recently purchased my second Rav4 a 2025EV at Merced Toyota. I am looking forward to receiving your co More

by joelobao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Koker, Ramiro Gonzalez
Report | Print
Mar 06, 2025 -

Merced Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear about your positive experiences with Kevin and our service department. Congratulations on your new 2025 EV! We look forward to providing you with the same great service for years to come. Regards, Manny Guerrero General Manager

March 01, 2025

Efficient and honest workers. I enjoy the shuttle service and updates on status of vehicle. More

by eunice70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hampton
Report | Print
Mar 03, 2025 -

Merced Toyota responded

Eunice, thank you for your fantastic feedback! We're thrilled to hear you appreciate our efficient service and shuttle updates. Your satisfaction is our priority, and we look forward to continuing to serve you well! Regards, Manny Guerrero General Manager

February 26, 2025

Thank you JR for your attention and follow-through on our behalf. We appreciate you! More

by Elsie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Hagen
Report | Print
Feb 27, 2025 -

Merced Toyota responded

Thank you, Elsie! We’re thrilled to hear you had a great experience with JR. Your appreciation means a lot to us, and we’re here to help whenever you need! Regards, Manny Guerrero General Manager

February 22, 2025

Effective and efficient appointment! Great service from Rob Hampton, he is both professional and friendly. More

by jodi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hampton
Report | Print
Feb 24, 2025 -

Merced Toyota responded

Thanks for the fantastic feedback, Jodi! We're thrilled to hear you had an effective appointment and enjoyed Rob's friendly professionalism. Our team strives to provide top-notch service, and your kind words motivate us to keep it up! Regards, Manny Guerrero General Manager

February 21, 2025

Merced Toyota has been the most friendliest and fastest car service. Thank you for your support! More

by Claudia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Feb 24, 2025 -

Merced Toyota responded

Claudia, thank you for your fantastic review! We’re thrilled to hear you had such a positive experience with our team. Providing friendly and efficient service is our priority, and your feedback truly motivates us. We look forward to serving you again! Regards, Manny Guerrero General Manager

February 11, 2025

Thank you to Richard from sales and Thomas from tech-support for helping me resolve a problem, both efficiently and with professionalism. Although it was a simple question, they were both very prof More

by Drd060760
Recommend Dealer
Yes
Employees Worked With
Richard in sales, Thomas Her
Report | Print
Feb 13, 2025 -

Merced Toyota responded

Thanks for the great feedback! We're thrilled to hear about your positive experience with Richard and Thomas. Teamwork is key for us, and it's fantastic to know our staff delivered the support you needed. We appreciate your support and look forward to serving you again! Regards, Manny Guerrero General Manager

January 31, 2025

Ramiro was great. Explained car details and functions in great detail. Highly recommend Ramiro for your next purchase More

by Rosa Sanchez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saira Cardenas, Ramiro Gonzalez
Report | Print
Feb 01, 2025 -

Merced Toyota responded

Thanks for the fantastic feedback, Rosa! We're thrilled to hear that Ramiro provided such excellent service and detailed explanations. Your recommendation means a lot to us. Enjoy your new vehicle! Regards, Manny Guerrero General Manager

January 24, 2025

Kevin Koker is always courteous and helpful. I do feel that the cost of the service is expensive, but they do a good job making the repairs and providing a loaner car if they have to keep my veh More

by Charlotte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Koker
Report | Print
Jan 27, 2025 -

Merced Toyota responded

Charlotte, We're happy to see that Kevin and our team are accommodating and overall you are satisfied. We appreciate both your business and your feedback and we look forward to seeing you here at your next visit. Regards, Manny Guerrero General Manager

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