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Mercedes-Benz Manhattan
New York, NY
446 Reviews
Mercedes-Benz Manhattan is conveniently located at 770 11th Avenue between 53rd and 54th Street , right off the West Side Highway. A flagship boutique dealership delivering an uncompromising inventory of new and pre-owned Mercedes-Benz vehicles, smart cars, and Sprinter Vans, we are the trusted dealership for drivers throughout New York City in SoHo, Greenwich Village, and beyond.
We have a varied selection of models in stock, including new Mercedes-Benz C-Class, Mercedes-Benz E-Class, Mercedes-Benz GLA, and Mercedes-Benz S-Class models. If you’re going on a business trip or vacation to Europe, you can also pickup your new Mercedes-Benz right in Germany through the European Delivery program from Mercedes-Benz Manhattan. You’ll have the chance to experience the nature of your Mercedes-Benz in its native environment!
Mercedes-Benz Manhattan has been a New York institution for over 50 years. In that time, we’ve come to build relationships and friendships in a community that continues to develop and change with the years. With these developments comes new challenges, and we’re happy to give back in a variety of different ways to the community that has created our success.
Through the Laureus Foundation, we work with underprivileged youth in the surrounding community. At our Annual Charity Golf Outing, we’ve given back to charities like the Children’s Miracle Network and Musicians On Call, and the Corporate Giving Program with Mercedes-Benz USA matches employee donations to community organizations benefitting health, education, and the arts.
Find out why so many individuals in Manhattan and throughout the country rely on Mercedes-Benz Manhattan for their exclusive driving needs. Stop in and see us at 770 11th Avenue in New York, NY, or contact us for information before you come in.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 446 reviews
October 10, 2020
Superb service. Diane Dingler addressed an unusual problem with creativity and resourcefulness, making me feel "the best... or nothing" at the service department. Highly recommended. problem with creativity and resourcefulness, making me feel "the best... or nothing" at the service department. Highly recommended. More
by AR386
Employees Worked With
Diane Dingler
Helpful October 09, 2020
MB's customer service is always "on point." My Service Advisor, Angelo S, is always accessible, goes above and beyond, and is just plainly awesome when I need to service my AMG ML 63. Definitely worth the Advisor, Angelo S, is always accessible, goes above and beyond, and is just plainly awesome when I need to service my AMG ML 63. Definitely worth the money More
by Loroach
Employees Worked With
October 08, 2020
I had an amazing experience at the Mercedes Benz dealership - Customer service is important, listening is imperative and common sense is priceless! As a customer my needs were put at the center of m dealership - Customer service is important, listening is imperative and common sense is priceless! As a customer my needs were put at the center of my experience. Thank you for an amazing customer experience! More
by Kyrajwatts
Employees Worked With
Angelo and Alamin
October 08, 2020
Anastasia is the best Mercedes salesperson I’ve ever worked with over the many years I’ve leased and owned cars from their Manhattan dealership. She always has my best interests as a priority. She was h worked with over the many years I’ve leased and owned cars from their Manhattan dealership. She always has my best interests as a priority. She was honest and helpful every step of the way with building and quickly delivering my new G-550. And she is extremely responsive whenever I have any questions. More
by Fetisova7
October 07, 2020
Great experience at the Mercedes-Benz dealership. Franco Savo from the service department was very resourceful with my needs. Definitely recommend the staff at this place. Savo from the service department was very resourceful with my needs. Definitely recommend the staff at this place. More
by Gregorycastillo35
Employees Worked With
October 06, 2020
Katie was so great. She has handled service for me in the past and I always appreciate her kind & polite efficiently as well as her quick response. past and I always appreciate her kind & polite efficiently as well as her quick response. More
by Kristinrahr
Employees Worked With
Kaitlin Sweeney
October 06, 2020
I had a fantastic experience at Mercedes-Benz Manhattan. I bought my company van with salesperson Sam Zawalunow early this year and couldn’t say enough about him. I returned today and Giulia Gagliano was ve I bought my company van with salesperson Sam Zawalunow early this year and couldn’t say enough about him. I returned today and Giulia Gagliano was very accommodating and her customer service was second to none Highly recommend! More
by Gerry Rodican
Employees Worked With
Giulia Gagliano, Sam Zawalunow
October 06, 2020
Warm and personable welcoming and intelligent. Elena Velez our sales rep.has all of these qualities. Greatest strength is perhaps the ability to match her client with the right car. She listens and so i Velez our sales rep.has all of these qualities. Greatest strength is perhaps the ability to match her client with the right car. She listens and so is able to understand the customers expectations both in terms of price and performance. She makes herself available available and responds to texts phone calls phone and email More
by Charlotte
October 03, 2020
Fast and professional service. Anastasia, thank you for the five-star job. I'll recommend you to my friends. Very happy with my new car. the five-star job. I'll recommend you to my friends. Very happy with my new car. More
by Sergey
Employees Worked With
October 02, 2020
Service was awesome.And this is true.Anastasia...What I can say?She is the best.She did everything she promised.Thank you very much,Anastasia. Will see you in the future.The best service in Manhattan.Than can say?She is the best.She did everything she promised.Thank you very much,Anastasia. Will see you in the future.The best service in Manhattan.Thank you. More
by vadmes67
Employees Worked With
