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Mercedes-Benz Manhattan - Service Center

New York, NY

3.5
125 Reviews

125 Reviews of Mercedes-Benz Manhattan - Service Center

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August 09, 2024

Worst dealership ever. They have had my car for 5.5 months for a 2 week repair and will not give me an ETA for return. DO NOT do business with them! More

by thewilners
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Franco is now gone
June 28, 2024

Do not get service here - you will not get your car back for months and they don’t give any updates. DO NOT RECOMMEND More

by Mya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tommy
May 31, 2024

The worst dealership for Mercedes by far. Tried to buy a car from them and it was a disaster. I purchased a car from another dealer, made a mistake of bringing it in for service and negligenc More

by LaserX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Herbert
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2024

These people are absolute CROOKS. I took my car in to get serviced and received a loaner. A week after I returned the loaner and got my car back, I received a credit card charge for $ More

by Loaner scam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marco Correa
December 06, 2023

It was a great experience. I felt taking care of & everyone was so helpful I also appreciate the way Ariel made everything so easy. More

by Deadys60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Magallon
December 06, 2023

I am a long time (40+ years), multi-MB car owner. MB Manhattan is the worst MB service center i've ever dealt with. they don't answer the phones. they don't return calls. When you are there in person More

by S65 owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Louis De Marco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franco Savo, Ariel Magallon
July 30, 2023

Mercedes benz of manhattan was ok for the 3 years i serviced my car there until a few months ago when i got a service light. I took the car in for diagnoses and i ended up having to pay for 2 diagnoses More

by mcia5556
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marco Correa, Victoria Notte
July 22, 2023

This is a top level service operation. Precision work at the highest standard. Highly Professional. I wouldn’t go elsewhere. More

by JP Feinberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JONATHAN THEN
June 09, 2023

The whole place needs a reveiw training in hospitality. Smile xxxxxxx! I want your job. More

by joestronge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie Lowry
May 31, 2023

The worst thing that can happen to you by the car is not accident it is when you will have to deal with Mercedes-Benz Manhattan - Service Center. My sunroof is leaking when it was under warenty. They charge More

by Pavel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Martelli Alty
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