Mercedes-Benz Of Tacoma

I took by Motorhome in for a recall issue and all my tools were stolen and they are giving me the cold shoulder. The manager has been told 2 times now and he still hasn’t gotten back with me. You would tools were stolen and they are giving me the cold shoulder. The manager has been told 2 times now and he still hasn’t gotten back with me. You would think something like that they would be tiring to get to the bottom of this. To me it’s not very good service when something like this happened and no one will call me and find out what they are going to do about it. More

Very poor dealership, their service is horrible. My car ran out of gas and the gas gage said I had 1/2 tank to go. The car was at the dealership for 7 days before I was told they would look at it the next ran out of gas and the gas gage said I had 1/2 tank to go. The car was at the dealership for 7 days before I was told they would look at it the next day. I was informed the gas tank was defective and would cost $4,000 to repair. I already had $2,300 in repair on the fuel system from another dealer. The service rep told me to either take back to that Mercedes dealer or spend $4,000, Oh this cost me @250 dollars for this advice. More

Refused to address two issues on the car that should have been covered by warranty with lame excuses. Didn’t call to tell me the status or follow up until the next day. I had to call and ask… twice. been covered by warranty with lame excuses. Didn’t call to tell me the status or follow up until the next day. I had to call and ask… twice. More

Victoria Cheney was very very helpful, responsive and proactive. She went extra miles to provide an excellent customer service. Communication was efficient and fast. Great customer service. Very helpful. proactive. She went extra miles to provide an excellent customer service. Communication was efficient and fast. Great customer service. Very helpful. More

We had a great experience purchasing our Toyota Tundra from Shannon at Larson Automotive. They were professional and courteous. We were able to reach a deal quickly and they were upfront and transparent. from Shannon at Larson Automotive. They were professional and courteous. We were able to reach a deal quickly and they were upfront and transparent. More

I am pleased with this dealership. They are friendly, professional and always willing to help. Jim Foster and Tyler Baxter are the best. I am satisfied with their service. professional and always willing to help. Jim Foster and Tyler Baxter are the best. I am satisfied with their service. More

Victoria was an incredible person to deal with as was Jose. Hate going in to a dealership to buy a car but this was a very pleasant experience. We will buy more cars from Larson. Jose. Hate going in to a dealership to buy a car but this was a very pleasant experience. We will buy more cars from Larson. More

TERRIBLE! I had my car in for service, and they break the car more and charge me for rental car! And took over 1 month. Service rep or the service manager never got back to me about the credit for the rental car more and charge me for rental car! And took over 1 month. Service rep or the service manager never got back to me about the credit for the rental car. Worse dealer!!! More

Fantastic experience buying a beautiful quality used Rav 4. Presentation was exceptional on line, when I arrived it was what I expected and more. A+++ 4. Presentation was exceptional on line, when I arrived it was what I expected and more. A+++ More

This was one of the easiest car buying experiences. Everyone was very helpful and knowledgeable. No pressure at all. We ended up with exactly what we wanted. Everyone was very helpful and knowledgeable. No pressure at all. We ended up with exactly what we wanted. More