Mercedes-Benz Of Tacoma

Brian Nelson in the Service Department provided excellent service for my vehicle. I was provided a ride home and a return ride to the dealership to pick up my car. I appreciate Brian's expertise in providi service for my vehicle. I was provided a ride home and a return ride to the dealership to pick up my car. I appreciate Brian's expertise in providing knowledgeable information to describe the issues as related to my car. More

Great experience, met with a smile, and knowledgeable personnel. Shannon did a great job, had us look at a vehicle I was sure not to like. personnel. Shannon did a great job, had us look at a vehicle I was sure not to like. More

wonderful service nice people and employees like Joe wonderful service nice people and employees like Joe Strong was always helpful and also ED was awesome and Monica was helpful and awesome as us wonderful service nice people and employees like Joe Strong was always helpful and also ED was awesome and Monica was helpful and awesome as usual More

Excellent service. Friendly staff. Monica provided constant updates on progress of service. Work was completed within the estimated time frame. I have been bringing my car to your dealership since I constant updates on progress of service. Work was completed within the estimated time frame. I have been bringing my car to your dealership since I purchased it and have received nothing but the best. Thanks. More

Monica was able to get me in and out in the time she promised. She communicated what work was done and what work needed to be done clearly. promised. She communicated what work was done and what work needed to be done clearly. More

Very friendly staff. I felt very comfortable during waiting. I also did not know about a recall of my SUV, but they checked and took care of it. waiting. I also did not know about a recall of my SUV, but they checked and took care of it. More

Very friendly and helpful to our family in helping us find a new car! Arnie continued to check up on us whenever we needed anything. find a new car! Arnie continued to check up on us whenever we needed anything. More

Staff are friendly and timely. Felt confident leaving my car there for services. I wish dealership would work with insurance company but I also understand why they don’t. car there for services. I wish dealership would work with insurance company but I also understand why they don’t. More

We had a great experience purchasing a van. Arnie was very helpful & knowledgeable. The van had new rear breaks, oil change & was very clean. Thank you very helpful & knowledgeable. The van had new rear breaks, oil change & was very clean. Thank you More

The entire staff was great to work. I have a Canadian delivered C63s and was able to get Mercedes Benz Canada to allow warranty work to be performed in the U.S.. Would highly recommend. My only negative delivered C63s and was able to get Mercedes Benz Canada to allow warranty work to be performed in the U.S.. Would highly recommend. My only negative was I wasn't too impressed with the Enterprise car rentals but it got me by in the short time the car was in the shop. Would have rather had a service loaner. More