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Mercedes-Benz Of Tacoma

Fife, WA

4.4
3,043 Reviews

1701-C Alexander Ave E

Fife, WA

98424

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3,043 Reviews of Mercedes-Benz Of Tacoma

January 14, 2024

I always have a great experience. Oscar was very nice and polite I appreciated Oscar for keeping up updated More

by ANNICEHURST
Recommend Dealer
Yes
Employees Worked With
Oscar Cerna, Oscar Cerna
Jan 16, 2024 -

Mercedes-Benz Of Tacoma responded

Thanks for sharing about your experience with Mercedes-Benz Of Tacoma. We appreciate your business and hope to see you again soon! Mike Ruch Service Manager

January 10, 2024

Luke was kind and very professional. He always kept me up to date and let me know if there were any changes or delays . More

by KIHWANOM
Recommend Dealer
Yes
Employees Worked With
Luke Stansfield, Luke Stansfield
January 08, 2024

Yes I didn't know how to write about it. Sorry I will keep go back to do my car service with them all times when I need it More

by NGOEUNOUM
Recommend Dealer
Yes
Employees Worked With
Yes
December 28, 2023

Excellent! Liz Davis was my representative at Mercedes of Seattle. Once I found out she was working at Mercedes of Tacoma. I immediately decided to bring my car More

by Tedalton
Recommend Dealer
Yes
Employees Worked With
Servicing and windshield wiper replacement.
Dec 28, 2023 -

Tedalton responded

Excellent! Liz Davis was my representative at Mercedes of Seattle. Once I found out she was working at Mercedes of Tacoma. I immediately decided to bring my car to her for servicing. It is great to be working with her again! Thanks! Ted

Dec 28, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you so much for your kind words for Liz, and for taking the time to leave us this wonderful feedback! Brittany Kuranko Service Manager brittanykuranko@looklarson.com

December 27, 2023

If the dealership would have kept up with their promise of a two hour wait, I would have given them a 5. More

by John
Recommend Dealer
Yes
Dec 27, 2023 -

Mercedes-Benz Of Tacoma responded

We are so glad that we had the opportunity to work with you and apologize for the wait. We do appreciate you choosing Mercedes-Benz Of Tacoma. Please don't hesitate to reach out if you need anything else. Brittany Kuranko Service Manager brittanykuranko@looklarson.com

December 27, 2023

I had the car in for service, but the battery couldn't keep a charge after I got it back. So we took it back in and they replaced the battery More

by HZNHLN
Recommend Dealer
Yes
Dec 27, 2023 -

HZNHLN responded

Thank you for taking care of my battery problem and replacing it promptly

Dec 27, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz Of Tacoma. Brittany Kuranko Service Manager brittanykuranko@looklarson.com

December 27, 2023

When I went to pick up my car I was essentially ignored by the service people sitting at the service desk. Also, was very surprised by the credit card swipe fee that was added to the bill More

by RONSIMMONS
Recommend Dealer
No
Dec 30, 2023 -

Mercedes-Benz Of Tacoma responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Brittany Kuranko Service Manager brittanykuranko@looklarson.com

December 27, 2023

Liz went above and beyond for me. I really enjoyed working with her and her knowledge. Liz deserves a raise! More

by BUTTERCHLOE2
Recommend Dealer
Yes
Employees Worked With
Liz
Dec 27, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for taking the time to share your thoughts on working with Liz. We're glad to hear she delivered such a great experience! Brittany Kuranko Service Manager brittanykuranko@looklarson.com

December 27, 2023

Excellent as always All required work done in a timely manner Thank you for the service More

by f.g.hempel
Recommend Dealer
Yes
Employees Worked With
Luke Stansfield, Luke Stansfield
Dec 27, 2023 -

Mercedes-Benz Of Tacoma responded

Thanks for sharing about your experience with Mercedes-Benz Of Tacoma. We appreciate your business and hope to see you again soon! Brittany Kuranko Service Manager brittanykuranko@looklarson.com

December 27, 2023

Was great I dropped off the car and Alex was very nice she gave me a left home and when I came to pick up the car was ready with no delay , she was a pleasant person More

by ELBASIONY
Recommend Dealer
Yes
Employees Worked With
Alex
Dec 27, 2023 -

Mercedes-Benz Of Tacoma responded

Quality customer service is always our number one priority, and we're happy to hear that Alex met your expectations. Thank you for choosing Mercedes-Benz Of Tacoma, we look forward to having you as a valued customer for many years to come! Brittany Kuranko Service Manager brittanykuranko@looklarson.com

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