Mercedes-Benz Of Tacoma

Alex kept me informed throughout the repair. Tom went for a drive with me so we could understand the issue better. Tom went for a drive with me so we could understand the issue better. More

Troy came out and greeted us when we came in for a part. He showed us how water pump and tensioner bearings were worn out. Parts Dept was excellent. Alex took care to get us home with a Lyft rideshare while He showed us how water pump and tensioner bearings were worn out. Parts Dept was excellent. Alex took care to get us home with a Lyft rideshare while we left our e320 for further emergency repairs. They worked it in promptly and your organization was well represented by earnest, professional and courteous people. More

Did not figured out when I mentioned at the first time. I had to visit second and let them know. And dealer said that I need to purchase new tire. I had to visit second and let them know. And dealer said that I need to purchase new tire. More

He was very kind to take us earlier than our schedule. He was very professional and friendly. He was very professional and friendly. More

Extraordinarily and beyond grateful for Jacob He was patient, thoughtful, and kind. Helpful, smart and nice patient, thoughtful, and kind. Helpful, smart and nice More

Despite taking 1 month of keeping my van, they couldn't resolve the problem. And stating there is no problem, so why you keep that long? It is contradictory. Don't trust them resolve the problem. And stating there is no problem, so why you keep that long? It is contradictory. Don't trust them More

Professional from the beginning. Tyler did everything possible to find the right vehicle for my businesses needs and arnie was expeditious and fair on the financing end Tyler did everything possible to find the right vehicle for my businesses needs and arnie was expeditious and fair on the financing end More

Quick and easy drop off, friendly and helpful service advisor and provided an estimate for repairs as asked. advisor and provided an estimate for repairs as asked. More

Good experience. In addition to Service B performed, also corrected recall and troublrshot a unrelated issue. Rescheduled warranty issue. Service Advisor was competen In addition to Service B performed, also corrected recall and troublrshot a unrelated issue. Rescheduled warranty issue. Service Advisor was competent and very helpful. More

Personalized, courteous and always professional. High touch service and great communication with a genuine desire to please. High touch service and great communication with a genuine desire to please. More