Mercedes-Benz Of Tacoma

James Hatch, Service Adviser did an outstanding job keeping me informed about the status of my car and service performed. His customer service was excellent. ~ Arturo ~ keeping me informed about the status of my car and service performed. His customer service was excellent. ~ Arturo ~ More

Monica was very friendly and helpful. She's always provided excellent customer service, and she is very knowledgable. She also offers other services but is never pushy. provided excellent customer service, and she is very knowledgable. She also offers other services but is never pushy. More

Best place for MB & customer service! I am on my 3rd Benz and only go to Mercedes-Benz of Tacoma. Their management, service department, sales, finance, and even novelty have retained some of the best, honest and only go to Mercedes-Benz of Tacoma. Their management, service department, sales, finance, and even novelty have retained some of the best, honest, professional personnel around. I never feel like a number and am always treated with kindness. MB of Tacoma has an amazing fleet of vehicles to choose from and a lovely show room. The maintenance costs are pretty in sync with luxury automobiles here in the greater NW. I would highly recommend, always a pleasure to work MB of Tacoma! More

Monica is a great service rep! She identified and met all my service needs. She keeps me coming back! I will definitely let others know about my great service. Thanks! all my service needs. She keeps me coming back! I will definitely let others know about my great service. Thanks! More

I appreciated the attention to detail and the diligence shown by the staff. The finance department did a great job of getting us in and out, shown by the staff. The finance department did a great job of getting us in and out, More

Great buying experience. Sales staff was awesome which is why my family keeps coming back. Chris Lee & the other salesman (new guy, forgot his name) were very professional and helpful. why my family keeps coming back. Chris Lee & the other salesman (new guy, forgot his name) were very professional and helpful. More

I appreciate the overall service at the deakership. However, the service representative did not acknowledge or requested little time until he attends to my appointment while I was standing at his coun However, the service representative did not acknowledge or requested little time until he attends to my appointment while I was standing at his counter and ignored the presence until he was ready to attend to me. I also request that the service representative explains what services are performed on the vehicle. That overall experience has room to improve . More

Our sales man Gurlal Bajwa was wonderful. He was able to answer all questions appropriately and address any concerns we had within moments. The pricing negotiation was as expected and the overall experience answer all questions appropriately and address any concerns we had within moments. The pricing negotiation was as expected and the overall experience was great! More

Mr. Chris Lee helped us to pick the right vehicle. His behavior and demeanor was professional all the way. Clean and safe working place all around. behavior and demeanor was professional all the way. Clean and safe working place all around. More

Mercedes Benz of Tacoma had excellent service. This dealership takes care of customers even after the purchase. The purchase price on the vehicle was also a great deal. John Morioka is awesome. dealership takes care of customers even after the purchase. The purchase price on the vehicle was also a great deal. John Morioka is awesome. More