Mercedes-Benz Of Tacoma

If you need a Mercedes don't buy from this branch. Miscommunication (a very dirty sales trick) from finance manager Emil Zakrabov and salesman Kathy. EMIL ZAKRABOV lie to me about Mercedes warranty, N Miscommunication (a very dirty sales trick) from finance manager Emil Zakrabov and salesman Kathy. EMIL ZAKRABOV lie to me about Mercedes warranty, Not recommend at all More

No hastle getting checked in and then closing out service It is always an easy and no hassle check in and I was able to get in and out with a loaner within :20mins. Made my day much easier. It is always an easy and no hassle check in and I was able to get in and out with a loaner within :20mins. Made my day much easier. More

Best service like always. Quick and easy Oscar explains everything about the service in detail. He was even sorry and explained why the car wash and vacuum service was not available. everything about the service in detail. He was even sorry and explained why the car wash and vacuum service was not available. More

Great service as always. I’m glad to be part of the Mercedes family. Eric went over and beyond to make sure my vehicle got the correct service type. Mercedes family. Eric went over and beyond to make sure my vehicle got the correct service type. More

Great staff and good service. Thank you Always impressed by your service team. I appreciate the extra effort that your service staff consistently put forward to assure all work is done and Always impressed by your service team. I appreciate the extra effort that your service staff consistently put forward to assure all work is done and delivered beyond expectations. Thank you More

Dealership good, comfortable ans clean. Service Department person was not too helpful. I didn't receive a phone call when my car was finished. And didn't receive an estimate of how much tires would Department person was not too helpful. I didn't receive a phone call when my car was finished. And didn't receive an estimate of how much tires would cost. More

Very disappointing to get a text 2 hrs before my car is done saying by the way we charge a 3% fee if you pay by credit card. Really at $185 per hour you can’t cover the cost visa charges the merchant! I j done saying by the way we charge a 3% fee if you pay by credit card. Really at $185 per hour you can’t cover the cost visa charges the merchant! I just paid $600 for a new key! More

Got my car in pretty quick (needed a rock chip repair and my check engine light was on). I was updated on everything along the way and it was super easy to communicate via phone or text with my service advis my check engine light was on). I was updated on everything along the way and it was super easy to communicate via phone or text with my service advisor. Even though the service took some extra time to get done, I was notified of the change and also was given options on when I can pick up my car so that it would work with my schedule as well. Super nice and friendly! More

Great service as expected. Brilliant repair job on a scratch wheel. Nice cold brew from the coffee bar. Too bad the car wash was not available. scratch wheel. Nice cold brew from the coffee bar. Too bad the car wash was not available. More

Air bag replacement. Service at splinter shop for airbag replacement on RV was fast and efficient. The waiting area was spaced well for social distancing. They cleaned t Service at splinter shop for airbag replacement on RV was fast and efficient. The waiting area was spaced well for social distancing. They cleaned the whole area while I was there. The mechanic told me about some rodent damage under the hood and how to keep them away. Great overall experience. Thank you. More