Mercedes-Benz Of Tacoma

Thank you Mercedes-Benz Of Tacoma If you are looking for a Mercedes-Benz, do yourself a favor and go see Chris Lee at Mercedes-Benz Of Tacoma first! They had the exact make and mode If you are looking for a Mercedes-Benz, do yourself a favor and go see Chris Lee at Mercedes-Benz Of Tacoma first! They had the exact make and model I'd been searching for. It was gassed up, detailed, and ready for my test drive when I arrived for my appointment. Not only was the vehicle competitively priced, but they also arranged a comfortable down-payment, excellent interest rate, and low monthly payment, with a local bank very quickly and with no hassles. Thank you, Chris for providing one of the most exceptional car-buying experiences I've ever had. More

Not so good! 1. Charging a 3% credit card fee on our service bill that was never disclosed is a bit beyond belief, plus blaming it on COVID-19. 2. Unbeknownst 1. Charging a 3% credit card fee on our service bill that was never disclosed is a bit beyond belief, plus blaming it on COVID-19. 2. Unbeknownst to me the vehicle had its oil changed 200 miles before it was brought in for a B service. The oil change receipt was on the car seat, the oil filter being new must have been worth a call to verify. NO RECOGNITION BY DEALER OF RECENT OIL CHANGE !! 3. I only get the car serviced at Mercedes as my wife insists. More

Thank you Mercedes of Tacoma Everyone at the dealership both in sales and finance was outstanding. This was our first Mercedes purchase I will highly recommend to both friends and Everyone at the dealership both in sales and finance was outstanding. This was our first Mercedes purchase I will highly recommend to both friends and family. More

Service Center The folks at the service center created a warm environment. I was in and out without any delays which was awesome. I also observed the social distan The folks at the service center created a warm environment. I was in and out without any delays which was awesome. I also observed the social distancing and CDC recommended cleaning guides being done. A person was walking around continuously cleaning and everyone that dealt with the customers were wearing masks. More

They did a bunch of work in a short amount of time. My car needed the air suspension replaced and quite a few other small things and they performed all the work quickly and for less than I thought it wo My car needed the air suspension replaced and quite a few other small things and they performed all the work quickly and for less than I thought it would be. More

Due to the Covid-19 outbreak we had an appointment and Chase met us at the agreed time. He was well informed and very pleasant to work with. It was a relaxing and pleasureable experience when we purchased Chase met us at the agreed time. He was well informed and very pleasant to work with. It was a relaxing and pleasureable experience when we purchased our new Mercedes thanks to Chase. More

Service Review Great service. Oscar is wonderful to work with and thinks ahead, making sure my needs are met. He also made sure all of the discounts were applied. Great service. Oscar is wonderful to work with and thinks ahead, making sure my needs are met. He also made sure all of the discounts were applied. Sara, the manager has done a terrific job of improving the service of the dealership. People’s attitude and manners are much improved. Thanks Ian More

Yearly maintenance Happy to see all the staff and the place following the social distancing and wearing mask . Ms Monica is very nice and very pleasant to talk to. I tru Happy to see all the staff and the place following the social distancing and wearing mask . Ms Monica is very nice and very pleasant to talk to. I trust my car to do maintenance every year More

Credit card charge. Monica is fabulous. Always get update of information. The reason I say no to recommend this place because the extra charge of using credit card. I con Monica is fabulous. Always get update of information. The reason I say no to recommend this place because the extra charge of using credit card. I considered it a cheap shot. I would think the dealer should absorb this charge to show that they also care for the customer. Not a good idea to have No car wash. Thanks. More

Happy Customers We made our Schedule B appointment way in out because of the pandemic. The Service People were very good at following CDC guidelines from the second y We made our Schedule B appointment way in out because of the pandemic. The Service People were very good at following CDC guidelines from the second you enter the building. We liked that because both my husband and I are high risk. We were told over the phone and when we arrived that this service visit would take three hours. We were out in two! Bravo! We have to drive 45 minutes just to get to the dealership. We always schedule an entire day around our service trips. Giving us back an hour on our Saturday, priceless! Thank you! More