Mercedes-Benz Of Tacoma

Arnie was great! Extremely helpful and was never once “pushy”. Even stayed late to wait for us as we were traveling from far specifically to buy from Arnie and the Look Larson team! “pushy”. Even stayed late to wait for us as we were traveling from far specifically to buy from Arnie and the Look Larson team! More

Transmission leak. Jennifer was fantastic. She worked with me and got my appointment moved up which was very helpful. She also had the work done sooner than expected. Jennifer was fantastic. She worked with me and got my appointment moved up which was very helpful. She also had the work done sooner than expected. More

Purchased a new Sprinter Van Jim Foster was great to deal with again. All the paper work was ready ahead of time for signatures. Jim took time to go over all the van features. Jim Foster was great to deal with again. All the paper work was ready ahead of time for signatures. Jim took time to go over all the van features. More

Absolutely Wonderful An Excellent Sales Team. Our Salesman was Drew and he worked hard for us as Buyers. Great people who know the products they are selling! Refreshing An Excellent Sales Team. Our Salesman was Drew and he worked hard for us as Buyers. Great people who know the products they are selling! Refreshing 🌷 More

Professional Expertise This was a routine service checkup. From the call to set up the appointment to the delivery of the car after service, Mercedes-Benz provided professi This was a routine service checkup. From the call to set up the appointment to the delivery of the car after service, Mercedes-Benz provided professional expertise and courtesy that continues to demonstrate their commitment to excellence and their customers. More

My friend brandon kindle works at this dealership and while there are several closer dealerships to me I will only buy from Brandon, where ever he is. He is top notch and product knowledge, treats his cu while there are several closer dealerships to me I will only buy from Brandon, where ever he is. He is top notch and product knowledge, treats his customers as if they are his own family, and I believe always is fair and does the right thing for the customer. This trust sets him apart from any other person I have ever dealt with regarding cars. If I chose a different brand of car besides Mercedes, I would make sure it is one that Brandon could help me with. From Sales to Service Brandon Kindle has such a positive impact on the automobile experience that I see absolutely no reason to deal with anyone else ever. More

From the second we stepped on the lot, respect and courtesy was given. Open, easy , and transparent transaction. Exceptional service provided. Test drive to final signing and delivery showed professio courtesy was given. Open, easy , and transparent transaction. Exceptional service provided. Test drive to final signing and delivery showed professionalism and knowledge. I felt like I had dealt with the entire staff for years despite this was my first time at Mercedes-Benz of Tacoma. More

Invoice did not itemize charges, service rep could not explain the bill. Was higher than quote on phone with no explanation. Poor communication regarding cost explain the bill. Was higher than quote on phone with no explanation. Poor communication regarding cost More

I love the sevice took their time to explain to me what kind of service my car need also offer me awesome coffee, a rental car, etc, excellent I give will give tbem A +++ kind of service my car need also offer me awesome coffee, a rental car, etc, excellent I give will give tbem A +++ More

Fantastic customer service, no job to small I had an issue with my E-class which, though small, needed prompt attention. The Mercedes Tacoma team handled the issue promptly and professionally, I had an issue with my E-class which, though small, needed prompt attention. The Mercedes Tacoma team handled the issue promptly and professionally, I was sincerely impressed by their courtesy and promptness for something that on its own was not a big-ticket repair worth a lot of money. It certainly made me feel welcome and encouraged to return for other needs that I may have. More