Mercedes-Benz Of Tacoma

Amazing Customer Service Brian Nelson in the service department at Mercedes Benz of Tacoma is amazing. I scheduled my first service and with Brian and it was completed early a Brian Nelson in the service department at Mercedes Benz of Tacoma is amazing. I scheduled my first service and with Brian and it was completed early and he provided a VIP car wash. I will recommend Mercedes Benz of Tacoma to my friends and family. Great job Brian1 More

Warranty work on 2003 E 320 Brakes . Was not told it would take a long time. After 1+hr told it wouldn't be ready until much later.I had to go back home and then return. I called at 5 . Was not told it would take a long time. After 1+hr told it wouldn't be ready until much later.I had to go back home and then return. I called at 5:00 to check on it - they did not call to tell me it was ready. It was left very nice and clean. More

Purchase of 2020 GLE 350 I have dealt will Jim Foster for many years. This time, June 2019, I purchased a 2020 GLE 350 and again he was great to deal with. He is friendly, pro I have dealt will Jim Foster for many years. This time, June 2019, I purchased a 2020 GLE 350 and again he was great to deal with. He is friendly, professional, knowledgeable and just a really nice person to buy a car from. Troy Coachman was the finance person in charge of finalizing all the paperwork. He was a joy to spend time with and was also very professional and knowledgeable. More

Everything is great especially Oscar Cerna who happened to be the Service Advisor and also the guy (Mechanic) that did the service on our ML500. It was excellent . Good job you guys. to be the Service Advisor and also the guy (Mechanic) that did the service on our ML500. It was excellent . Good job you guys. More

excellent service, it's what you expect. Our service tech took us right in and we were seated in the waiting area. Great WiFi and very comfortable. Our vehicle was there for warranty issues. Our service tech took us right in and we were seated in the waiting area. Great WiFi and very comfortable. Our vehicle was there for warranty issues. Completed quickly, even though one item popped up after we had made the appointment. Honest service group, very happy with the quick turnaround with our vehicle. More

Very good. I am very happy with service you provide. I will be back here again and recommence to all of my friends. and thank you for your great service. I am very happy with service you provide. I will be back here again and recommence to all of my friends. and thank you for your great service. More

Best dealership experience I have ever had! I am 100% satisfied with my dealer experience at MB of Tacoma, due to the excellent customer experience I had with my salesman, Jim Foster. I have wor I am 100% satisfied with my dealer experience at MB of Tacoma, due to the excellent customer experience I had with my salesman, Jim Foster. I have worked with Jim on purchases of new Mercedes vehicles since November of 1997. I rate Jim more than 10 of 10. He is extremely knowledgeable about Mercedes vehicles, and very adept at all aspects of making my new car sales a truly fun and rewarding experience. I trust Jim completely. He is the best salesman I have ever worked with! More

Scheduled my airbag replacement within two weeks, I showed up at opening, was taken care of immediately. Vehicle was ready to go in under two hours. Thank you for the wonderful service! Crystal C. showed up at opening, was taken care of immediately. Vehicle was ready to go in under two hours. Thank you for the wonderful service! Crystal C. More

WOW! I was VERY impressed. Having just been at three very nice dealerships the past month with different vehicles (Porsche and Lexus also), MB of Tacoma was tops. I previously took my Sprinter based RV very nice dealerships the past month with different vehicles (Porsche and Lexus also), MB of Tacoma was tops. I previously took my Sprinter based RV elsewhere for service but after this (recall airbag service) they will get ALL my future Sprinter service. More

Repair minor glitches in SUV hatch area. Oscar Cerna is a most attentive and thorough service tech. He is also most pleasant to deal with and makes sure all of your requests for loaners etc. Oscar Cerna is a most attentive and thorough service tech. He is also most pleasant to deal with and makes sure all of your requests for loaners etc. happen. More