Mercedes-Benz Of Tacoma

Nothingness Terrible experience! Poor service! Management was not helpful! I told them the reason why I turned my car in; their diagnostics say the same thing wi Terrible experience! Poor service! Management was not helpful! I told them the reason why I turned my car in; their diagnostics say the same thing without fixing they problem they charged me about $300. If water is getting inside my car, it should not be my fault. This should be related to the manufacture. I am very unhappy with this. More

timely, easy friendly I came in for an air bag recall. From start to finish this service department was easy to work with, They got my repair done in less time than they I came in for an air bag recall. From start to finish this service department was easy to work with, They got my repair done in less time than they predicted. My only complaint might be that I was nervous about where to leave the vehicle while I checked in. I didn't like driving my big RV through the new car lot (!) and not having a clear entrance area or place to leave the vehicle. However, to all worked out ok. And they parked it in a good place and direction for me to be bale to leave after the service was complete. More

short visit The service call was for a takata airbag recall. It was seamless from start to finish. Good job! This was a first but highly satisfactory visit to The service call was for a takata airbag recall. It was seamless from start to finish. Good job! This was a first but highly satisfactory visit to Larson Mercedes, but won't be the last. More

Service reps are good, techs are worthless. Tried to give them the benefit, but actually made noticeable issues worse. Won’t ever be back..seriously! them the benefit, but actually made noticeable issues worse. Won’t ever be back..seriously! More

Hmm. I usually have the best experience. However, I was given a loaner last minute. Which was not washed or cleaned with 513 miles on it. Now I’m responsible for $175 dent, that was done by the previous given a loaner last minute. Which was not washed or cleaned with 513 miles on it. Now I’m responsible for $175 dent, that was done by the previous driver. More

B service There are always friendly and knowledge service advisors. The work was done in a timely manner and I was updated on every step the took. There are always friendly and knowledge service advisors. The work was done in a timely manner and I was updated on every step the took. More

Korey was very professional and courteous. He truly made us feel like family and that our concerns mattered. He went above and beyond to help us. us feel like family and that our concerns mattered. He went above and beyond to help us. More

Outstanding experience as usual with this dealership! Cali was very patient and professional..listened to us and made the whole experience stress free! I will be recommending this dealership to all. Well Cali was very patient and professional..listened to us and made the whole experience stress free! I will be recommending this dealership to all. Well done More

50K mile checkup I made thew appointment requesting a 50K mile service, instead I scheduled for different checkup, which was corrected when I checked in. however the I made thew appointment requesting a 50K mile service, instead I scheduled for different checkup, which was corrected when I checked in. however the 50 K mile checkup was 2 hours longer. The service dept did a great job completing the 50K service and i was not kept waiting. I am returning tomorrow 1-30-2020 to complete a service recall that will take 6 hours. Thank you. Mario DiPasquale More

Everyone was very helpful to us during the buying process from sales department to the service department. I go the extra mile after purchase to ensure you are satisfied. from sales department to the service department. I go the extra mile after purchase to ensure you are satisfied. More