Mercedes-Benz Of Tacoma

Aj was professional and prompt . He showed us all the options and was very thorough . We looked at 2 other vehicles but came back to buy because of his knowledge and we loved the car He showed us all the options and was very thorough . We looked at 2 other vehicles but came back to buy because of his knowledge and we loved the car . More

Very friendly and courteous staff Oscar gets right back to you if you have any questions and he takes care to notify you of charges and schedules to you if you have any questions and he takes care to notify you of charges and schedules More

Enjoyed doing business with them. I would read them at a 10 but I could only do five and if I need another vehicle in the future, I know where to go. Thanks guys. I would read them at a 10 but I could only do five and if I need another vehicle in the future, I know where to go. Thanks guys. More

Excellent service, everyone we interacted was friendly and professional, especially our sales person, Vlad. He did a wonderful job of keeping us up to date after we ordered our van. and professional, especially our sales person, Vlad. He did a wonderful job of keeping us up to date after we ordered our van. More

Sales team was wonderful and helpful. They explained the process from start to end. The area that needs huge improvement is the service department. There is a lack of communication fro They explained the process from start to end. The area that needs huge improvement is the service department. There is a lack of communication from them and no follow through. To be honest I would not recommend the service department to anyone at this point. More

Sale person Vlad Lala and Jacob Fearn are great , both of them help us to get the vehicle and price we want it , also and they both go beyond regular service requirements to get things done . for a minor rep them help us to get the vehicle and price we want it , also and they both go beyond regular service requirements to get things done . for a minor repair, they send my car to the 2nd party repair shop and deliver the car to my home . It was a great save of my time and money. Thank you More

Wonderful experience. Thankful for Vlad and his walking us through everything. He also took the time to bring the vehicle to us. Thankful for Vlad and his walking us through everything. He also took the time to bring the vehicle to us. More

Luke Stansfield is the best service advisor who has helped me in the last 15 years. My visit was a surprise emergency breakdown. He not only arranged repair but immediately got a loaner I was able to u helped me in the last 15 years. My visit was a surprise emergency breakdown. He not only arranged repair but immediately got a loaner I was able to use for work while my repair occurred- and did it quickly as I was late to a client appointment. On top of that, unasked, he also completed a recall service which was missed by last service call. Thanks to Luke- what a great employee. More

Very unorganized. I would never do business with them again. AJ was great but the scheduling by the service department to complete the details of my new car was pathet I would never do business with them again. AJ was great but the scheduling by the service department to complete the details of my new car was pathetic. More

The Mercedes dealer in Tacoma Wa they lied to me, I don’t want to do business with them. I went there to buy an all wheels drive suv Mercedes-Benz but they sold for me front wheels . I am very unhappy! want to do business with them. I went there to buy an all wheels drive suv Mercedes-Benz but they sold for me front wheels . I am very unhappy! More