Mercedes-Benz at Long of Chattanooga

Excellent service My salesman was knowledgeable, friendly, and interested in working with us to get the sales contract within my limits. He, however, was not a pusher. My salesman was knowledgeable, friendly, and interested in working with us to get the sales contract within my limits. He, however, was not a pusher. He answered questions, showed me what other vehicles on the lot so I could determine what best met me needs best. More

Immediate Response - excellent service department Was on the road from another city, had brakes issue come up all of a sudden, called the local dealer, service adviser (on a Friday afternoon at 4PM), Was on the road from another city, had brakes issue come up all of a sudden, called the local dealer, service adviser (on a Friday afternoon at 4PM), said bring it in now, test drove it, ID'd the problem, fixed it, and had the car back on the road by noon the next day. And gave me a free loaner car. Jack McKenley was excellent, highly competent and caring. Wonderful attitude. More

My new GLC300!!! Josiah, Traded my Mercedes in today. Josiah was awesome. Took care of every thing and was honest and trust worthy. Make sure you ask for him when l Josiah, Traded my Mercedes in today. Josiah was awesome. Took care of every thing and was honest and trust worthy. Make sure you ask for him when looking or want to buy a car.. Awesome experience, W strange More

Best Mercedes-Benz Service Visit Ever! From the time I arrived until the time I left... Jack, my Service Advisor, was Amazing!! He explained in detail what was included our Service. He made From the time I arrived until the time I left... Jack, my Service Advisor, was Amazing!! He explained in detail what was included our Service. He made me feel like I was his only priority that morning... And he was busy! That, in itself, I thought was an Accomplishment!! The only problem that I think I'll have going forward... he set the bar so high, It will be very hard.. likely impossible to match the service I received at Long of Chattanooga!! Best Mercedes-Benz Service visit EVER!! More

Great experience Steve was great and patient. Couldn’t be more pleased with his service. Spent the day with me, explaining everything, working out finances. Ask for St Steve was great and patient. Couldn’t be more pleased with his service. Spent the day with me, explaining everything, working out finances. Ask for Steve! More

First mercedes Neil was great we walked in dealership with no intention of buying a car and 20 minutes later he had me in 2015 slk250 didnt want red but that's what Neil was great we walked in dealership with no intention of buying a car and 20 minutes later he had me in 2015 slk250 didnt want red but that's what we agreed on. The wife loves the car. We highly recommend coming to this dealership to get you a car that you will absolutely love and also be treated as family. More

First Mercedes Thanks to Neil at Mercedes at Long Chattanooga for helping me walk through the process of getting exactly what I wanted! I appreciate him working with Thanks to Neil at Mercedes at Long Chattanooga for helping me walk through the process of getting exactly what I wanted! I appreciate him working with me and making sure I was a satisfied customer. More

Buying a Mercedes. Sales concierge was very helpful. Steve Knight made buying a car enjoyable. Financing was easy to do. The car is fantastic and in good condition. Sales concierge was very helpful. Steve Knight made buying a car enjoyable. Financing was easy to do. The car is fantastic and in good condition. More

Friendly and professional Staff is always very good to work with. Answers all my questions. The service department is fast and tell you what you need. The sales staff is always Staff is always very good to work with. Answers all my questions. The service department is fast and tell you what you need. The sales staff is always professional. More

Buying car Neil made it easy to buy. Be is very professional and knows the car that suits you was very happy with neil will do all my car deals with neil Neil made it easy to buy. Be is very professional and knows the car that suits you was very happy with neil will do all my car deals with neil More