Mercedes-Benz at Long of Chattanooga

Mary Beth Slasor Mary Beth very ably took over our service after a long time service advisor left.. She was knowledgeable and courteous and everything she promised was Mary Beth very ably took over our service after a long time service advisor left.. She was knowledgeable and courteous and everything she promised was delivered. Looking forward to many more years with Long Mercedes.! More

Customer Service is King Customer service at Long is perfection. They were so patient and helpful. James assisted me with the car features and set up post lease and was phenom Customer service at Long is perfection. They were so patient and helpful. James assisted me with the car features and set up post lease and was phenomenal. More

Service for Wheel Alignment Took vehicle back for work right on time. Had been raining so vehicle was very dirty. When I received it back they had hand wash the exterior and Took vehicle back for work right on time. Had been raining so vehicle was very dirty. When I received it back they had hand wash the exterior and vacuum floorboards at no charge. More

Superb!! Incredible!! The absolute best!!! Buying my first Mercedes has been the most unbelievable experience. Working with Alan and James made every step an easy one. Everyone is so accommod Buying my first Mercedes has been the most unbelievable experience. Working with Alan and James made every step an easy one. Everyone is so accommodating, kind and caring at Long Mercedes. I couldn’t have wished for a better, smoother experience than the one I received. Thank you Allan and James you are wonderful!! More

first mercedes Purchased 2018 Mercedes GLE350 from Long Mercedes. It was an easy and pleasant experience. Our salesman, Neil Sobel was very helpful, found the SUV we Purchased 2018 Mercedes GLE350 from Long Mercedes. It was an easy and pleasant experience. Our salesman, Neil Sobel was very helpful, found the SUV we wanted and made it happen. More

back to mercedes Neil is the best! I knew him from previous purchases and has been great to work with! He has gone above and beyond customer service! Neil is the best! I knew him from previous purchases and has been great to work with! He has gone above and beyond customer service! More

first g wagon Neil went above and beyond to help me with this purchase. EXCELLENT salesman !!!! I will come here again in the future if looking for another vehicle. Neil went above and beyond to help me with this purchase. EXCELLENT salesman !!!! I will come here again in the future if looking for another vehicle. More

Mercedes service Service and service advisor were excellent. Josh was very professional and prompt when dealing with aftermarket warranty company. We couldn't be more Service and service advisor were excellent. Josh was very professional and prompt when dealing with aftermarket warranty company. We couldn't be more satisfied with the service experience More

new AMG mercedes purchase I am European and moved to the US and it was quite achallange to get a car in the USA and without the outstanding support from Kelly, James and Phil I I am European and moved to the US and it was quite achallange to get a car in the USA and without the outstanding support from Kelly, James and Phil I still would drive a Midsize Rental Car. They are very proffesinal and knowledgable about any question you might have. This is a 5 Star dealership. Thank you all - Wolfgang More

new mercedes purchase Overall I am very happy with my new vehicle and the effort the dealership took to find what I wanted. my only complaint is about the lack of communic Overall I am very happy with my new vehicle and the effort the dealership took to find what I wanted. my only complaint is about the lack of communication regarding when it would arrive. More