Mercedes-Benz at Long of Chattanooga

Mary Beth Slasor , excellent service advisor Outstanding customer service, Mary Beth goes out of her way to make sure my car is repaired and in good working order , she keeps me updated with the Outstanding customer service, Mary Beth goes out of her way to make sure my car is repaired and in good working order , she keeps me updated with the repairs Thank you Mary Beth for your outstanding customer service More

Awesome Took my CLS in for a warranty issue expecting to have problems with something and no issues at all. Great service. Drew was very helpful. Thanks Took my CLS in for a warranty issue expecting to have problems with something and no issues at all. Great service. Drew was very helpful. Thanks More

2nd mercedes Came in for routine service, decided to upgrade, Neil Sobel was wonderful in helping me. Walked me thru process making it quick and easy. will always Came in for routine service, decided to upgrade, Neil Sobel was wonderful in helping me. Walked me thru process making it quick and easy. will always buy my cars from neil More

Last minute help I called long of Chattanooga Wednesday the 14th talked to dale he said they were booked for Thursday but they would work me in since I had a small wat I called long of Chattanooga Wednesday the 14th talked to dale he said they were booked for Thursday but they would work me in since I had a small water leak I took the car in at 8:45 met with Jeff both were very professional he called me at app 1:00 and my car was ready great service More

Great service! Neil was great they went the extra mile him and alan i will always make sure to continue to do business with Long of Chattanooga! Everyone is amazing Neil was great they went the extra mile him and alan i will always make sure to continue to do business with Long of Chattanooga! Everyone is amazing! More

first mercedes We had a great experience and Neil was the best sales person we have ever worked with. He was so easy to talk to and work with. Our over all our exper We had a great experience and Neil was the best sales person we have ever worked with. He was so easy to talk to and work with. Our over all our experience at the Long dealership was the best we’ve ever had. We appreciate how Neil was willing to go the extra mile to make sure we’re 100% happy. We will definitely buy another car from Long and definitely ask for Neil!!! More

2nd mercedes My wife and I just purchased our 2nd vehicle from Long Mercedes-Benz. We again used our previous sales representative who provided us with very frien My wife and I just purchased our 2nd vehicle from Long Mercedes-Benz. We again used our previous sales representative who provided us with very friendly professional service. We will no doubt be returning customers. Customer Service Five-Star. James and Becky Carroll Soddy Daisy, Tennessee. More

Great experience Derrick and others were great. We've purchased several cars from Long and our experience has always been top notch. They had all of my paperwork ready Derrick and others were great. We've purchased several cars from Long and our experience has always been top notch. They had all of my paperwork ready in advance. The car was ready when I arrived at the dealership. I am looking forward to my next car purchase from Long. More

2nd mercedes Thank you Neil!! Great experience and we really appreciate you assisting with our new purchase. Enjoyed doing business with you all. Thanks to Sissy a Thank you Neil!! Great experience and we really appreciate you assisting with our new purchase. Enjoyed doing business with you all. Thanks to Sissy as well. Happy New Year!! More

Service Excellence My service technician was excellent and cheerful, thoughtful and explained every aspect of the work. He kept me informed of the necessary changes to t My service technician was excellent and cheerful, thoughtful and explained every aspect of the work. He kept me informed of the necessary changes to the original work recommended and kept the cost as originally agreed upon. The attitude of your technician staff make the cost of the service more bearable as well as your staff. More