Mercedes-Benz at Long of Chattanooga

Courteous, Profesional and knowledgeable I have been consistently served with respect. While I wait in the lounge employees passing by are friendly. Employees seem to embrace the concept of t I have been consistently served with respect. While I wait in the lounge employees passing by are friendly. Employees seem to embrace the concept of team work. More

Josiah Sadek was extremely customer focused! My sales representative, Josiah Sadek, was extremely knowledgeable about the car I was buying. He went the extra mile for me making the car buying ex My sales representative, Josiah Sadek, was extremely knowledgeable about the car I was buying. He went the extra mile for me making the car buying experience less stressful. He was very prompt in getting answers for me and returning my calls. I would look forward to working with Josiah again and would recommend him to friends and relatives. More

Great experience I typically hate buying a car and have walked out of more than one dealership. My experience this time was very different. Derrick Walters, sales re I typically hate buying a car and have walked out of more than one dealership. My experience this time was very different. Derrick Walters, sales rep at Long Mercedes, worked closely with me and found the car I wanted equipped exactly like I requested. He was able to answer all of my questions and was not pushy. I truly felt like a valued customer. More

Best car shopping experience ever! Long Merecedes sales representative (Mr. James Odom) made my car shopping experience less stressful. His knowledge about ANY vehicle I had questions Long Merecedes sales representative (Mr. James Odom) made my car shopping experience less stressful. His knowledge about ANY vehicle I had questions about was exceptional! He knew every detailed about the GLC-300 Merecedes. He took the time to explain and show me every gadgets about this car. He was never impatient or rushed me for a quick sale. I started my car search in early November and finally purchased on December 29, 2016. Thank you Long Merecedes for great services and excellent sales representative such as Mr. James. More

Horrible Long'a adds add-ons to the finance contract without obtaining prior, explicit approval for those add-ons. Regulations require add-ons to be approved b Long'a adds add-ons to the finance contract without obtaining prior, explicit approval for those add-ons. Regulations require add-ons to be approved by the consumer before the contract is printed. Long's adds the to the contract first and then uses word games to get them past the consumer. More

Excellent Service Experience Mary Beth was excellent. She communicated the way I preferred and was finished in the quoted time frame. From start to finish, she was professional an Mary Beth was excellent. She communicated the way I preferred and was finished in the quoted time frame. From start to finish, she was professional and friendly and I will definitely be back for service. The GM, as well as all the other staff members I encountered, we're welcoming and friendly too. Great place to do business! More

Replacement truck My last car was totaled. They were very nice & understanding. Helped me through the entire issue. Just got a truck from them also. Salesman Tim was su My last car was totaled. They were very nice & understanding. Helped me through the entire issue. Just got a truck from them also. Salesman Tim was super friendly & helpful. Let him know what I was looking for and he found it within a week. Hassle free salesman and entire staff was super friendly. More

Excellent Service -- Go to Long for your next purchase We drove down from Knoxville and the experience was great. Please go see Kelli--she is great and gives excellent service. We did the deal over the pho We drove down from Knoxville and the experience was great. Please go see Kelli--she is great and gives excellent service. We did the deal over the phone on Thursday and picked the car up on Saturday. #goseekelli More

Great Mercedes GLC 300 Purchasing a GLC300 Mercedes at the Chattanooga Mercedes Benz Dealership was a pleasure. Derrick took care of all required issue to make the hand over Purchasing a GLC300 Mercedes at the Chattanooga Mercedes Benz Dealership was a pleasure. Derrick took care of all required issue to make the hand over of this vehicle as smooth as possible. He explained many of the technical details of this vehicle, which was very helpful. Thank you. More

Excellent Process No pressure. Relaxed.customer in charge. Very helpful. Willing to answer All questions. Made sure customer Was comfortable.. After sale introduced No pressure. Relaxed.customer in charge. Very helpful. Willing to answer All questions. Made sure customer Was comfortable.. After sale introduced To owner and service manager..all were Friendly and professional. More