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Mercedes Benz of Albuquerque

Albuquerque, NM

4.6
3,755 Reviews

8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 3,755 reviews

December 24, 2025

Very efficient Very polite. Dealership is clean, had healthy snacks. Is safe to sit and wait. More

by RUBEENASMITH
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Trevor Skaggs
December 20, 2025

Engaging, courteous and thoroughly professional staff. All very helpful and knowledgable. The best Mercedes service I have ever received. More

by DKNOWLES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lionel
December 20, 2025

"New" Service Manager, Greg Bowman, is outstanding. Unfortunately he has to spend good efforts in cleaning up the poor performance of one of his employees. More

by CZ.TELLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
December 19, 2025

Mercedes Benz of Albuquerque was very easy to work with and gave me the best deal on a 2025 GLC 350e CPO. Upon arrival at the dealership, the car had been detailed and was ready to drive away. Very good ex More

by TONYHOGIE66
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Trevor Skaggs
December 19, 2025

Pleasant, no pressure, purchase experience, with the sales staff willing to be patient and work with us through our decision process. The sale staff were knowledgeable about features and model differen More

by DAVISON823
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mokhles Alabdulazeez
December 18, 2025

They were professional, and quick. They let me drop off early pick up a little later. They communicated throughout the day via text, which was perfect. More

by Alyssa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian, Javier Montes
December 17, 2025

Easy scheduling via online access. Great service experience with everyone but especially Leland Haun. Beautiful showroom and shuttle service when needed. More

by PAULHart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland Haun
December 16, 2025

Knowledgeable, friendly and prompt. It was Saturday at 2:00 I didn’t have an appointment and they got me in and taken care of . They could have easily sent me away since they close at 4 More

by edwardinefernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lionel , Javier Montes
December 15, 2025

People great! Parts markup is obscene ie 5x the market price $32 part sold for $172 obscene!! Of note MB parts compared not aftermarket knock offs! Very Disappoi More

by CORNERSTONE1ENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javier Montes
December 14, 2025

Good communication! Very friendly service representative. Very clean service department. I had a very good experience for my first time to your dealership. More

by RCKNIFFIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
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