
Mercedes Benz of Albuquerque
Albuquerque, NM
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Porsche service was great. That includes Niles, all the people who took care of my car, and of course Eric who is always available. That includes Niles, all the people who took care of my car, and of course Eric who is always available. More
I brought my Audi Q7 in for a software update. When returning to pick up my vehicle, I was informed that my car was scratched/damaged while it was in service. My service advisor let me know they When returning to pick up my vehicle, I was informed that my car was scratched/damaged while it was in service. My service advisor let me know they already had contacted Loid's to make the first appointment to repair the damage. A s the scratches/damages were in a less than conspicuous location, I was extremely pleased that the service department owned up to the mistake, and got it fixed. A lesser dealership would've glossed over or totally ignored this. The honesty and integrity of this service department are beyond reproach!! Well done!!!! More
Dependable, honest, Efficient, quick, high quality work, good communications, transparent, accessible, quick, personable, customer relationship oriented good communications, transparent, accessible, quick, personable, customer relationship oriented More
We took our motorhome in for Service A. Javier checked and informed us that we had quite a ways to go, both time and miles, before service was actually due. We want to commend Javier for Javier checked and informed us that we had quite a ways to go, both time and miles, before service was actually due. We want to commend Javier for this move and not just going ahead with the service. Saved some money. Very honorable of him. He has always been a pleasure to work with and treated us with respect. More