Mercedes Benz of Albuquerque

We have had nothing but exceptional experiences with this dealership. We recently purchased our fourth vehicle since arriving to New Mexico 10 years ago, a Porsche Taycan Turbo. We worked with two exceptional sales consultants, Gayle Olsen and Clinton Ainsworth. Both are knowledgeable and genuinely committed to providing the best possible experience.

I asked David to rotate the tires twice and he would not do it because it wasn't recommended. The front tires are in the yellow. The back are green. Doesn't the customer have a say? It's not like they were completely worn. Also, the speaker on the dash board makes a humming noise when turned up. My wife wanted them to listen when she took it in for service so she could explain. They didn't want to at that time and said the technician would listen. He did and found an item on side door that was causing a rattle. The side door speaker was not the one that we were asking them to check. So I consider this unresolved at this point.

As usual, very professional and courteous. The courtesy ride to get me home was waiting for me as soon as I completed dropping the car off. Good experience.

You picked up my car and brought it back in a relatively short period of time. The car was clean and the “runners”: were polite and accommodating. The best thing about MB service is Leland Haun. He is upfront and responsive. He listens and makes an effort to excel. He is very customer friendly including answering his phone when possible unlike at least one of your Service Representatives who appears to let all call go to voice mail. Hope management realizes what a gem they have in. Leland.

Very friendly and courteous. Explain everything and don’t push you to buy stuff. And their follow up after you’re done is always appreciated. Would recommend!

Leigh was very good to work with. He promised a two hour wait and that was what it was. My car came back washed and ready to go. I would use this dealership again.

Quick service, great waiting area, good folks to deal with. Always appreciate the car wash. Scheduling service is always easy with plenty of time slots to choose from.

The staff did a great job and f got the work completed in the time they said they would . The support team was very helpfu

Impressive customer service...always! Never a long wait and always ready to assist. The team goes above and beyond to ensure your visit is excellent.

Nile Reneker is a superb service manager with exceptional knowledge. the entire porsche service team communicated every step of the way. the shuttle was great and very convenient.