Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Mercedes Benz of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.7
3,924 Reviews
Call Dealership (505) 821-4000
View Awards

8920 Pan American Fwy NE

Albuquerque, NM

87113

Directions

By Type

Showing 3,924 reviews

May 16, 2026

Pepe, Trevor and Casandra were all amazing people to work with. We recently also had to purchase a couple more cars for business use and our experience with other dealers didn’t compare to the experience wit More

by RLGATAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casandra , Trevor Skaggs, Javier Montes
Report | Print
May 16, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your review! I’m happy to hear you had an amazing experience working with Pepe, Trevor, and Casandra at Mercedes Benz of Albuquerque. It’s great to know that your recent vehicle purchases for business went smoothly and that our team could stand out among other dealers. We appreciate your support and look forward to assisting you with any future needs. Sincerely, Michael Murchio Sales Manager mmurchio@mercedesabq.com

May 15, 2026

I'd rather discuss this with the service manager next time I'm at the dealership, which will be May 29th. More

by s.m.shaw
Recommend Dealer
Yes
Employees Worked With
Javier Montes
Report | Print
May 13, 2026

Really appreciated Carlos’ great customer service and the new technician video feature. Service like this is what keeps me coming back to ABQ Audi despite the expense and inconvenience. Thank you More

by KARENKOHUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
May 13, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review, Karen! I’m thrilled to hear that you appreciated Carlos' great customer service and the new technician video feature. At Mercedes Benz of Albuquerque, we always strive to provide an exceptional experience for our customers. Looking forward to welcoming you back on your next visit! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

May 12, 2026

Oscar is the best. He always keeps me updated and informed. Always mert8ng my needs. More

by IFUNAYIATIWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Report | Print
May 12, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review! I’m thrilled to hear that Oscar has been able to keep you updated and meet your needs. At Mercedes-Benz of Albuquerque, I strive to provide the best service possible. We look forward to assisting you again in the future! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

May 12, 2026

Oscar was great, supportive as well as informative. I would like to work with him again. More

by BFAYODA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar fuentes
Report | Print
May 12, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your review! I'm thrilled to hear that you found Oscar to be great, supportive, and informative during your experience with me at Mercedes Benz of Albuquerque. I appreciate your feedback and look we forward to the opportunity to work with you again in the future! Sincerely, Michael Murchio Sales Manager mmurchio@mercedesabq.com

May 12, 2026

Service was ready when I arrived no waiting. The loaner car was ready and gassed up. Work was completed on time and was done right the first time. More

by WARHOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nile & Bryant
Report | Print
May 12, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review! I'm thrilled to hear that your service experience at Mercedes Benz of Albuquerque was seamless, and that everything was ready for you upon your arrival. It's great to know that the work was completed promptly and to your satisfaction. We look forward to serving you again in the future! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

May 11, 2026

The estimated time for completed service was spot on. Javier is incredibly helpful and made the experience very pleasant. More

by INBOXLDCCG4.11.US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
Report | Print
May 11, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review! I'm thrilled to hear that your service experience at Mercedes Benz of Albuquerque met your expectations and that Javier was able to assist you effectively. I appreciate your kind words and we hope to see you again soon! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

May 09, 2026

The employees have always been very helpful every time I have been at the dealership. If I have to stay, they are always checking on me to see if I need anything. More

by elaineeashton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nile Reneker, Javier Montes
Report | Print
May 10, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review, Elaine! I truly appreciate your kind words about our team at Mercedes Benz of Albuquerque. It's great to hear that our employees have been helpful and attentive during your visits. We look forward to welcoming you back next time! Sincerely, Michael Murchio Sales Manager mmurchio@mercedesabq.com

May 08, 2026

Very good experience and service. My S550 was serviced with multi-point check and with good results. Service advisor Kala Anderson is very knowable and professional; she documented my More

by ALKWANMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kala Anderson, Service advisor
Report | Print
May 09, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review! I'm pleased to hear that you had a very good experience at Mercedes Benz of Albuquerque and that your Mercedes Benz S550 received excellent service. It's great to know that Kala's professionalism and expertise made a positive impact on your visit. I appreciate you taking the time to share your feedback, and we look forward to assisting you again in the future! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

May 08, 2026

We took delivery of my wife's new Macan GTS on Wednesday with Mike Gomez. It was a very satisfying experience and we enjoyed it tremendously. Everyone was so nice and courteous to us. And the ca More

by MONTOYA.HARN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Great job by Mike Gomez. Five stars.
Report | Print
May 09, 2026 -

Mercedes Benz of Albuquerque responded

Harn, thank you for your wonderful feedback! I'm delighted to hear that you and your wife had such a satisfying experience while taking delivery of the Macan GTS. It’s great to know that Mike and the team made you feel welcomed and that you're enjoying your beautiful new car. I appreciate your kind words, and we hope to see you again at Mercedes Benz of Albuquerque! Sincerely, Michael Murchio Sales Manager mmurchio@mercedesabq.com

1
2
...
393