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Mercedes Benz of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.7
3,995 Reviews
Call Dealership (505) 821-4000
View Awards

8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 3,995 reviews

July 18, 2026

I came in for service, while I was waiting for my ride, Eric introduced himself and the new model convertible the dealership just received. It was an appropriate vehicle for me and his low pressure salesma More

by BPOLLACK1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I didn’t have any contact with the people listed
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Jul 19, 2026 -

Mercedes Benz of Albuquerque responded

Your kind feedback means a great deal to us! I’m glad to hear about your positive experience at Mercedes Benz of Albuquerque with Eric and our new model convertible. It’s great to know that his approach resonated with you and that you found a good deal. We look forward to seeing you again and helping you with any future needs! Sincerely, Michael Murchio Sales Manager mmurchio@mercedesabq.com

July 18, 2026

ABQ Porsche and Audi have been servicing our Macan and A5 for over 6 years. Always great service with honest assessment of maintenance required. They admire ok when you decline after the explanation. No h More

by RICCI4FIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
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Jul 19, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your review, Ricci! I appreciate your positive feedback about your experiences with Mercedes Benz of Albuquerque. It's great to hear that you have received honest and reliable service. We aim to provide a comfortable and pressure-free environment for all our customers. If you have any questions or need assistance in the future, please feel free to reach out. We look forward to serving you again! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

July 18, 2026

Excellent service, first class all the way! Will be returning to purchase my 911! Promote Eric Diaz and give him a bonus! More

by CARLOSCOTA63
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Diaz, Anthony Jio, Trevor Skaggs, Javier Montes
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Jul 18, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your fantastic review, Carlos! I’m thrilled to hear that you received excellent service at Mercedes Benz of Albuquerque. I’m excited for your upcoming purchase of the 911 and appreciate your kind words about Eric. We look forward to welcoming you back soon! Sincerely, Michael Murchio Sales Manager mmurchio@mercedesabq.com

July 17, 2026

Dealership has had no scheduling problems and has offered loaners for our needs in Albuquerque as they work on my car More

by ANDREW.VIGIL14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
Report | Print
Jul 17, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your positive feedback, Andrew! I'm delighted to hear that you have had a smooth experience with scheduling and that the loaner vehicles have been helpful during your service at Mercedes Benz of Albuquerque. I appreciate your support, and we look forward to assisting you again in the future! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

July 17, 2026

Eric was great! This was a great experience and everyone was really nice. Made the process super easy. More

by SKINNUNEN8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Skaggs
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Jul 17, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your kind words! I’m thrilled to hear that you had a great experience with me at Mercedes Benz of Albuquerque. It's wonderful to know that Eric made the process easy for you. I appreciate your feedback, and we look forward to seeing you again! Sincerely, Michael Murchio Sales Manager mmurchio@mercedesabq.com

July 17, 2026

Had great customer service experience! Thank you Javier! He got our vehicle in and completed and back on the road in record time! Thank you Javier!! More

by roast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
Report | Print
Jul 17, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review! I’m excited to hear that you had such a positive experience with us at Mercedes Benz of Albuquerque and that we were able to assist you efficiently. I appreciate your kind words, and we look forward to serving you again in the future! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

July 17, 2026

Excellent service-all on time and everything fixed that was requested! Excellent facility and everyone very nice. More

by TILLEYVETMED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake, Trevor Skaggs
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Jul 17, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review! I’m honored to hear that you received excellent service and that everything was taken care of as requested. At Mercedes Benz of Albuquerque, our team strives to provide a welcoming environment and top-notch service. We look forward to seeing you again! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

July 17, 2026

40K service on the car was fine. However, as I drove 60 miles from Santa Fe it wold have been if when I booked the service by phone with the service department they had warned me it More

by KINTIGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago Mendoza= Service; Justin - Sales
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July 16, 2026

The service is what you would expect from a Mercedes Dealership. They are the best in Albuquerque More

by mtw8773
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Speis, Trevor Skaggs, Javier Montes
Report | Print
Jul 17, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review! I greatly appreciate your feedback and am thrilled to hear that you found our service to meet the high standards expected from a Mercedes dealership. At Mercedes Benz of Albuquerque, we strive to provide the best experience possible. We look forward to welcoming you back in the future! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

July 15, 2026

They had our service done when promised. Have parts on order. Should be good when we take it back. Thanknyiun More

by HATCHRUSSELL
Service Time
Recommend Dealer
Yes
Employees Worked With
Javier Montes
Report | Print
Jul 16, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your feedback! I'm glad to hear that your service was completed as promised and that we have the parts on order for your vehicle. I appreciate your trust in Mercedes Benz of Albuquerque, and we look forward to seeing you again when you bring your vehicle back. If you have any further questions or need assistance, feel free to reach out. Safe travels! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

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