Mercedes Benz of Albuquerque

This is a fantastic establishment to do business with, the staff is friendly, very knowledgeable, and really goes the extra mile to ensure you understand all of the fantastic features of your new vehicle. the staff is friendly, very knowledgeable, and really goes the extra mile to ensure you understand all of the fantastic features of your new vehicle. The finance side, service side, and owner are all fantastic as well. I would recommend this dealership to anyone and I will be making future purchases there. More

Prior to arriving at the Mercedes dealer in Albuquerque, , we called and spoke to Javier, who was very helpful....he gave us directions on how to get there and even where to park. That was Friday afternoon. , we called and spoke to Javier, who was very helpful....he gave us directions on how to get there and even where to park. That was Friday afternoon. He kept us informed on the progress and called us when the repairs were completed. I was very impressed with the entire operation. Everyone there was very courteous and accommodating..... five stars. More

The service from the minute I walked in until I picked up my car was excellent! my car was excellent! More

I am absolutely thrilled with the exceptional service I received at Mercedes Benz of Albuquerque! The team went above and beyond to ensure my windshield replacement was done with precision and care. The cu received at Mercedes Benz of Albuquerque! The team went above and beyond to ensure my windshield replacement was done with precision and care. The customer service was top-notch, and I was truly impressed by the friendly atmosphere and professionalism of the staff. What stood out to me was the reliability, trustworthiness, and seamless experience. Javier, my service advisor, was outstanding - genuine, thorough, and a consummate professional. He made sure I felt confident and informed throughout the entire process. I would highly recommend Mercedes Benz of Albuquerque to anyone, even driving from El Paso, TX, because the service and peace of mind are worth it. The team's dedication to getting it right the first time is unparalleled, and my motorhome has been running and handling better than ever. Please extend my sincerest gratitude to Javier and the entire support staff for their hard work and dedication. They truly deserve a 5-star rating! Thank you again for an exceptional experience! More

Scheduling was easy and straightforward, communication was good, and service quality is always top notch. was good, and service quality is always top notch. More

Javier and his team were super kind and professional. They even delivered our van. Thank you very much for going the extra mile (literally). They even delivered our van. Thank you very much for going the extra mile (literally). More

Javier is really help and explains everything clear and concise. Always returns calls when messages are left. concise. Always returns calls when messages are left. More

Mercedes of Albuquerque were easy to schedule with, friendly and helpful, would use them again for future service needs friendly and helpful, would use them again for future service needs More

Very good. I have always had good service for Javier when I take my cars in, I have always had good service for Javier when I take my cars in, More

Great service, great staff, car recall issues corrected as needed. Shuttle service was very good and drivers were pleasant. as needed. Shuttle service was very good and drivers were pleasant. More