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Mercedes Benz of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.6
3,816 Reviews
Call Dealership (505) 821-4000
View Awards

8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 3,815 reviews

February 11, 2026

This is the first time that I was unable to take my car in for maintenance at the dealership where I bought it…because I moved 1500 miles away from there! I was thrilled with my visit to Mercedes of Albuq More

by CHEFSCOTTNEUMAN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katya (?) took care of me when I first arrived. She was great!, Javier Montes
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Feb 11, 2026 -

Mercedes Benz of Albuquerque responded

Thanks for letting us know how your visit went, Scott! I'm pleased to hear that your experience at Mercedes Benz of Albuquerque exceeded your expectations. It’s great to know that you found our maintenance service efficient and the quality of work to your satisfaction. I appreciate your feedback, and we hope to see you again for your future automotive needs! Safe travels! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

February 10, 2026

Lionel is always friendly and helpful. He gets me in and out quickly. He is knowledgeable and can answer any questions I have. More

by JSOLIS73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lionel Kinsel from service department at Mercedes in Albuquerque NM
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Feb 10, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your kind words! I’m happy to hear about your positive experience with Lionel at Mercedes-Benz of Albuquerque. His friendly and efficient service is truly appreciated. We look forward to seeing you again soon! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

February 10, 2026

Great service! Friendly and went above and beyond to help. Always a very pleasant experience. More

by Victoria Hughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the names of everyone I worked with but the team was fantastic. , Javier Montes
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Feb 10, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review, Victoria! I'm thrilled to hear that you had a great experience at Mercedes Benz of Albuquerque. Our team strives to provide exceptional service, and it’s fantastic to know we met your expectations. We look forward to welcoming you back for your next visit! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

February 09, 2026

Sprinter van had def problem took van in came up with diagnostic gave us a price of 3400.00 got van back started heading back home in Tennessee and in less than 300 miles dash board codes came back up so More

by door1bell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javier Montes
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February 08, 2026

Greg Harris was extremely kind and helpful. Best sales experience ive ever had. Even after ive made my purchase hes still helping me with some things. Great guy and I love my new van More

by ICAMIOLIEMAIL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg harris
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Feb 08, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your glowing review! I’m happy to hear about your positive experience with Greg Harris at Mercedes-Benz of Albuquerque. It’s great to know that he continues to assist you even after your purchase. Your kind words are truly appreciated, and I hope you enjoy your new van to the fullest. We look forward to seeing you again in the future! Sincerely, Brice Hamilton Sales Manager bhamilton@mercedesabq.com

February 07, 2026

Came in after not making a deal at another dealership, different brand. I was really surprised how well they worked with me and gave me a deal I could not refuse. Our sales person Daniel Sanchez worked fe More

by CLAYBORDAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez and Brandon
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Feb 07, 2026 -

Mercedes Benz of Albuquerque responded

Much appreciated for this wonderful feedback, Clay! I'm delighted to hear that you had such a positive experience at Mercedes Benz of Albuquerque and that Daniel was able to assist you in finding the perfect vehicle. I'm overjoyed that you're happy with your decision and appreciate your kind words. We look forward to seeing you again soon! Enjoy your new Mercedes! Sincerely, Brice Hamilton Sales Manager bhamilton@mercedesabq.com

February 07, 2026

Team kept us informed, explained the issues and plan of care to address needs. Great experience overall. More

by AMANDAJCC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steppe, Javier Montes
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Feb 07, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review, Amanda! I'm thrilled to hear that you had a great experience with us at Mercedes Benz of Albuquerque. Our team takes pride in keeping our customers informed and providing excellent care. We look forward to assisting you again in the future! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

February 06, 2026

Dealer Rater: DO NOT POST my previous submission--PLEASE REMOVE. My review is for Mercedes dealership and not for posting. THIS IS UNACCEPTABLE More

by LORRAINE65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No names listed
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Feb 06, 2026 -

LORRAINE65 responded

The above statement was intended for the dealership. I do not want my response posted on the Dealer Rater posting site. PLEASE REMOVE

February 04, 2026

It was my first time doing business with MB Albuquerque. What a fantastic dealership. My wife and I were treated very well. I did make a purchase and I look forward to my next automobile there. Thank you M More

by BR.BENNETT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe the finance guy!!!! Great dude!, Anthony Jio, Trevor Skaggs, Javier Montes
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Feb 04, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your review! I am glad to hear that you and your wife had a great experience at Mercedes Benz of Albuquerque. It's great to know that Trevor provided you with exceptional service during your visit. We look forward to assisting you with your next automobile purchase. See you again soon! Sincerely, Brice Hamilton Sales Manager bhamilton@mercedesabq.com

February 03, 2026

Great experience, the whole process was a breeze and no hassle. The whole team knows what theyre doing. More

by ARALRO86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Jio, Trevor Skaggs, Javier Montes
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Feb 03, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review, Aral! I'm thrilled to hear that you had a great experience with us at Mercedes Benz of Albuquerque. Our team strives to make the process as smooth and hassle-free as possible. I appreciate your feedback, and we look forward to seeing you again soon! Sincerely, Brice Hamilton Sales Manager bhamilton@mercedesabq.com

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