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Mercedes Benz of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.6
3,878 Reviews
Call Dealership (505) 821-4000
View Awards

8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 3,878 reviews

April 03, 2026

Caleb made me feel very important in like my vehicle was her main priority.She handled my car with care and kept me informed every step's away More

by Marcellosanchez444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
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Apr 04, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review, Marcello! I’m delighted to hear that Caleb made you feel valued and took such great care of your vehicle. At Mercedes Benz of Albuquerque, we strive to keep you informed and ensure your experience is top-notch. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

April 02, 2026

Nile was terrific his professionalism was greatly appreciated. He was also very courteous and thoughtful. More

by VLR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Payne, Javier Montes
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Apr 03, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your kind words! I am thrilled to hear that Nile provided you with such a positive experience at Mercedes Benz of Albuquerque. His professionalism and courtesy are truly valued. We look forward to welcoming you back for your next visit! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

April 02, 2026

We had a terrific experience at Mercedes Benz of Albuquerque. Excellent and professional service every time! Would highly recommend. More

by HHSNYDER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Skaggs
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Apr 03, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review! I’m thrilled to hear that you had a terrific experience at Mercedes Benz of Albuquerque and found our service to be excellent and professional. Your recommendation means a lot to us. We look forward to seeing you again soon! Sincerely, Brice Hamilton Sales Manager bhamilton@mercedesabq.com

April 02, 2026

Oscar in the service department addressed every question or concern that I had immediately or within hours. Oscar was professional and knowledgeable. He was a pleasure to work with and I hope to work with More

by TARA410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar in the Service Department and Steve the shuttle driver deserve 5 stars. , Javier Montes
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Apr 02, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your fantastic review! I’m glad to hear that Oscar provided you with exceptional service and addressed your concerns promptly. It's great to know that you also enjoyed your experience with Steve and our shuttle service. We appreciate your kind words and look forward to assisting you with any future repairs or maintenance at Mercedes Benz of Albuquerque! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

April 01, 2026

Javier is outstanding. Best service person I have ever worked with. I would give him ten stars if I could. More

by RICHARD.ESTERLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
Report | Print
Apr 02, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your kind words, Richard! I’m thrilled to hear that Javier provided you with outstanding service at Mercedes Benz of Albuquerque. Your feedback truly motivates us to continue delivering exceptional experiences. We look forward to seeing you again soon! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

April 01, 2026

Service was perfect! ! We were in and out of there in such a very quick time. More

by SHERRYLYNNE1663
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
Report | Print
Apr 02, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for the wonderful feedback, Sherry! I’m thrilled to hear that your service experience at Mercedes Benz of Albuquerque was perfect and efficient. We look forward to serving you again in the future! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

March 31, 2026

Excellent service and support at the Audi service department. Highly recommend them. Always thorough and reliable. More

by CECILY_HAMILTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
Report | Print
Apr 01, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your review! I appreciate your kind words about the service and support you received. At Mercedes Benz of Albuquerque, we strive to provide thorough and reliable service to all our customers. We hope to see you again soon! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

March 31, 2026

Always a great experience. Thank you to Lionel, Javier, Leland and Greg and his team. More

by KKNIGHT8113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lionel
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Apr 01, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review! I’m thrilled to hear that you always have a great experience at Mercedes Benz of Albuquerque. It’s fantastic to know that Lionel, Javier, Leland, and Greg made a positive impact during your visit. We look forward to seeing you again soon! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

March 31, 2026

MB should be proud to have Kayla on their team! Wonderful associate to work with! More

by LISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Anderson
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Mar 31, 2026 -

Mercedes Benz of Albuquerque responded

Lisa, thank you for your fantastic review! I’m thrilled to hear about your positive experience with Kayla at Mercedes Benz of Albuquerque. She truly embodies my commitment to excellent customer service. We look forward to seeing you again soon! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

March 28, 2026

Service Advisor Leland Haun always does a great job! Always friendly and knowledgable. Service department seems to be very efficient. More

by J.MYERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland Haun
Report | Print
Mar 28, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review! I’m thrilled to hear that Leland Haun provided you with exceptional service and that you found our service department to be efficient. At Mercedes Benz of Albuquerque, we strive to deliver a great experience for all my customers. We look forward to seeing you again! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

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