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Mercedes Benz of Albuquerque

Albuquerque, NM

4.6
3,549 Reviews

8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 3,549 reviews

November 13, 2023

There is no indication that shuttle service is not available on Saturdays. When scheduling online for a Saturday service, shuttle service is is advertised. It doesn't feel organized. Staff is eating More

by FTELGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
November 13, 2023

One of the best experiences I have had there. It was usually great, but there has been a year a two where it seemed understaffed. Seems much better again. Communication was terrific. Ease was te More

by ELICIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not deal with sales or with admin. I dealt with service. It was a woman and she was terrific.
November 13, 2023

Justin and Daniel made our buying experience for our GLS450 easy. very professional and made the Deal Happen! Highly recommend Mercedes Benz of Albuquerque. More

by SHUBBELL
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Daniel and Leland, Trevor Skaggs
November 12, 2023

Leland is the best! He has been our service rep for years and enjoy always seeing him. More

by LINGRAM512
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Leland
November 11, 2023

Thank you so much for your usual excellent service and attention to detail. It's been more than 7 years now! More

by PL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept only
November 10, 2023

The service staff were great and took time to discuss issues. My only complaint is that I was having an old battery replaced. Previously, service departments would check the alternator to ensure it was w More

by TROMERO1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
November 10, 2023

Robert was the best was very positive on my car just the best to deal with will be back again More

by JOEMGALLEGOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROBERT IN THE SERVICE DEPT, Anthony Jio, Trevor Skaggs
November 10, 2023

Rob was wonderful! Super knowledgeable and helpful and kept me appraised of each step as we went along More

by KARIE2615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob, Trevor Skaggs
November 10, 2023

Mercedes builds an excellent car and the service department takes very good care of their product. Very satisfied! More

by MACHAVEZ4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo A. Machicado
November 09, 2023

Your team is extraordinary with service and satisfaction to exceed any dealer near and far. More

by goodbodyg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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