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Mercedes Benz of Albuquerque

Albuquerque, NM

4.6
3,549 Reviews

8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 3,549 reviews

November 03, 2023

Great people getting it done quickly. .. Snack bar very good. Fred covered everything well. Drive on !!! More

by STEVENNEFZGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept Fred
November 01, 2023

Every time I come to Mercedes for a service there is an issue. They have very poor communication and slow service times. For a "luxury dealership," I don't feel like I ever get a luxury experience. More

by GEARAGON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Jio, Trevor Skaggs
October 31, 2023

Daniel found the car I wanted the same day I called. Fast and friendly service. Overall, good experience. More

by DPARADA80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel, Anthony Jio, Trevor Skaggs
October 31, 2023

NOT A GOOD DEALERSHIP. THEY THINK THEY ARE BETTER THAN YOU. NOT GOOD PEOPLE NEED TO BE HUMBLED More

by PARTS58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Jio, Trevor Skaggs
October 31, 2023

Very helpful and knowledgeable staff. The service technician was able to quickly diagnose and fix our issue so we could get back on the road. More

by Ryan and Kate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
October 30, 2023

Very good , Fred was best along with technician. Liked getting video. Rental car was great More

by PLBERNARDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
October 29, 2023

Nile Reneker is the best in my estimation . He is quite an ast to your facility . More

by TOMARVAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nike Reneker
October 29, 2023

Javier Montes always puts the customer first. He is very professional and takes excellent care of my car. He is the best. More

by DAWSON1331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
October 29, 2023

Lionel was very courteous and professional. He listened well to my auto concerns and took the time to look up any recalls that could be addressed with this visit. More

by MONTANOM00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lionel
October 28, 2023

I am very pleased with this dealership. They always take good care of me and my car. Leland Haun, in service, has always taken very good care of me and my car through the years. Leland Haun More

by Satisfied Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland Haun
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