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Mercedes Benz of Albuquerque

Albuquerque, NM

4.6
3,549 Reviews

8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 3,549 reviews

October 21, 2023

Everything was fixed with exception of dashboard skin slack. Timely service with timely updates from advisor More

by SEDOWNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier
October 20, 2023

I can’t tell you how satisfied I am with my experience with your dealership. I have been waiting for over a year and 3/4 for a transit that still was not arriving. Your dealership kept good touch with me More

by ACOMATRAINING
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Skaggs
October 20, 2023

We had a great experience with Mercedes Benz of Albuquerque from start to finish with everyone we dealt with. More

by NLCONYERS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ray Sisnero, Nathan Hudgens, Max the technology person whose last name i forget, sorry
October 20, 2023

Wonderful experience with Simon and Mel honest . took care of all my needs. Thank you. More

by CARLMONTOYA_1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Jio, Trevor Skaggs
October 19, 2023

Very professional staff and service. My Macan was serviced quickly and I was on my way 2 hours ahead of schedule. Excellent. More

by emily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nile Reneker, Trevor Skaggs
October 19, 2023

Lionel Kinsel has always being an exceptional and excellent service advisor, who has a highly customer orientated dedication. Thank You and Thank Him Very Much! More

by Manny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jio, Trevor Skaggs
October 19, 2023

The car came out dirty after the car was supposed to have been washed inside and the outside More

by DEBELLACOLLECT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Who are th se people
October 19, 2023

Service department is more concerned about quick turnaround rather than adequately diagnosing a vehicle and being thorough. Hit or miss with service advisors. Tricky on the hurdles of getting a loan More

by mcarloswatkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
unk female service advisor, Anthony Jio, Trevor Skaggs
October 18, 2023

Prompt service. Shuttle service. Good help with technology. Only problem was having to write fifteen words! Really??? More

by BANDERA99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
October 18, 2023

Negotiated deal was changed significantly when we met with the finance manager. Had to renegotiate all over again. What should have been a 2 hr process took over Five hours. More

by MWCASSENS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sammy
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